Christopher Matros Email & Phone Number

Suffern, New York, United States

Stamford, Connecticut, United States

• Managed 6-8 simultaneous payrolls, coordinating with clients for timely submission under Paycom deadlines. Completed Paycom product training to provide expert advice and guide clients towards platform optimization..
• Generated $1.2M in revenue, showcasing superior project management skills and client engagement.
• Streamlined payroll processes for diverse clients, ensuring compliance and operational efficiency.
• Elevated client satisfaction through comprehensive training and support in Paycom HCM solutions.
• Achieved seamless transition of clients to Paycom’s platform, adhering to rigorous CRM protocols.

New City, New York, United States

• Developed comprehensive technical, physical, and administrative policies in line with HIPAA Risk Assessment. Instituted Standard Operating Procedures across multiple domains, including Asset Management and Emergency.
• Improved HIPAA Risk Assessment Score by 30%, demonstrating effective risk management.
• Reduced vulnerabilities by 10%, enhancing the security and integrity of IT systems.
• Implemented a comprehensive cyber security training program, significantly increasing staff awareness and policy adherence.
• Streamlined IT operations, resulting in more efficient and secure technological infrastructure.

New City, New York, United States

• Advised 5 employees on best practices for using Microsoft 365 online versions of Word, Excel, OneDrive, and SharePoint.
• Successfully migrated files from on-site server to cloud services delivered by Right Networks.
• Delivered remote and on-site troubleshooting for day-to-day issues.

Tuxedo Park, NY

• Delivered quality service to over 400 members, coordinating tee times, tournaments, and pace of play. Collaborated with various departments to maintain world-class service standards for members. Recruited and.
• Supervised 17,000 rounds annually, optimizing the use of club facilities and resources.
• Implemented a department-wide recycling program, resulting in the recycling of 20,000 plastic bottles per year.
• Enhanced member satisfaction through improved service delivery and operational efficiency.
• Fostered a collaborative work environment, leading to increased staff productivity and member engagement.

Glen Head, NY

Elmsford, NY

• Prepare and assist with the administration of 79 golf events throughout the Metropolitan area in 2013
• Coordinate equipment needs for all tournaments
• Communicate tournament registration deadlines to competitors through mass e-mail reminders utilizing e-Campaign software
• Track inventory of all MGA Championship Department equipment and mementos (radios, tents, player gifts, etc.)
• Manage Thank You notes and distribute gifts to key club staff members post-event

St. Petersburg

• Sell full and partial season tickets via cold calling and face to face in stadium appointments
• Average 125 outbound calls per day to prospect new business and generate new leads
• Provide exceptional customer service to individuals before, during and after games at Tropicana Field
• Ranked #2 out of 8 sales representatives in new outbound season ticket sales revenue
• Manage accounts in TM Archtics for both businesses and individuals
• Maintain daily reports including call summaries, sales and commissions

Elmsford, NY

• Rules officiating and monitoring pace of play for 36 junior tournaments in 2011
• Explain tournament rules specific to each event and start the golfers on time
• On-site registration and live scoring events with knowledge of BlueGolf software

Amherst, MA

• Received over $20,795 in donations from alumni towards allocations of their choosing

• Assisted full time staff on as needed basis including cleaning field after fireworks display
• Prepared birthday parties and rectify any issues that occur during the party
• Handout giveaways and coupons to fans before and after the game
• Participated in on-field events such as t-shirt toss and kids run the bases

• Assisted in ticket sales by traveling to local lacrosse tournaments and handing out coupons and giveaways
• Prepared team merchandise to be sold during games
• Participated in on-field contests by refereeing junior lacrosse games and t-shirt toss

Bachelor Of Arts - Ba, Management

Associate Of Arts And Sciences - Aas, Cyber Security

Activities and Societies: Cyber ClubCurrent GPA: 4.0 Completed Courses: CCNA 1&2, PC Maintenance, MS Excel/Spreadsheet Design.