As an Account Manager, I was responsible for collaborating with internal departments to ensure that client needs were understood and satisfied. I provided wireless solutions, data plans, and devices to clients and small businesses. Furthermore, I offered after-sales service to ensure client happiness and referrals. I communicated with clients to understand their needs and explain product value. I collected and analyzed data to learn more about consumer behavior. I also maintained an accurate… Show more As an Account Manager, I was responsible for collaborating with internal departments to ensure that client needs were understood and satisfied. I provided wireless solutions, data plans, and devices to clients and small businesses. Furthermore, I offered after-sales service to ensure client happiness and referrals. I communicated with clients to understand their needs and explain product value. I collected and analyzed data to learn more about consumer behavior. I also maintained an accurate record pertaining to inventory and account notes.Below are my notable accomplishments:• Received the Winner Circle for the years 2011-2020 for achieving the top 5% of sales in the Northeast region.• Won the Excellence award for June and July 2013 for top sales representative in the region.• Developed a company-wide training video on how to create rapport with consumers. Show less