- Provided support for all internal and external IT issues resolving all issues in atimely manner via written and verbal communication- Automated systems and processes via RESTful APIs and webhooks to eliminatemanual data entry and transfer between multiple systems.- Provided vital support to the marketing, communications, event production, andresource development teams.- Provided critical database management and web support for 2-3 majorfundraising campaigns annually.- Relaunched Zoweh's entire web presence and oversaw the transition of Zoweh'sdatabase to Virtuous CRM.- Oversaw the development of multiple new websites and offshoots of Zoweh'smain web presence, and followed strict brand guidelines for each.

Manage the design and development of custom, user friendly Drupal websites utilizing modern responsive web design techniques. Stay up-to-date with Drupal’s Strategic Initiatives, Search Engine Optimization best practices and modern development build tools

Build Drupal websites while answering client questions and resolving technical problems via email, phone and a support ticket system.

Managed commercial printing projects throughout entire print production process, coordinating internally with sales, account managers and production staff, and externally with vendors and the customer.

Managed Wentworth’s largest account with the Bose Corporation with annual sales exceeding $3 million by ensuring print production for simultaneous orders were completed on schedule and print quality standards were met or exceeded.