Christopher May Email & Phone Number

Glen Allen, Virginia, United States

Responsible for researching and resolving client requests and performing general account maintenance. Provide quality customer service by answering incoming calls regarding a wide range of questions and inquiries such as information on Checking/Savings account, Online Banking, New Accounts, processing check orders, bankcard requests, and loan services. Perform account maintenance and match appropriate products to the client’s needs.Proactively analyze banking industry needs of clients. Use standard screens, scripts and procedures to handle financial and banking needs effectively and go beyond these standard methods to resolve client necessities.Navigate a computerized banking information system to address and resolve issues from clients.

Fredericksburg, Virginia, United States

Performed thorough customer and cash transactions, balanced cash daily, processed loan and credit card payments through the financial database, verified cash shipment to restock the vault, identified risk and fraudulent activity, and maintained knowledge of offered bank services while successfully marketing them to clients.

Fredericksburg, Virginia, United States

Maintained customer satisfaction, quickly resolving issues and offering expert assistance. • Promoted products by tracking offerings and prices. • Confirmed prices and processed payments to complete sales.• Minimized store thefts through strategic monitoring and customer observation.

Fairfax, Virginia, United States

Served as a mentor while assisting and guiding young adults with intellectual and developmental disabilities with their daily tasks and navigating the campus lifestyle on their own.

Fairfax, Virginia, United States

Filed housing documentation, handled accessibility issues, and provided great hospitality and aid to parents of incoming students regarding housing payments and room assignments via the university telephone line and main e-mail address.

Bachelor Of Science - Bs, Business Administration And Management, General

Activities and Societies: Black Student Alliance, National Association of Black Accountants, LGBTQ+ Pride Alliance, Mason Cable Network.

High School Diploma, General Studies

Recipient of the Advanced Studies Diploma