People management/clinical leadership role at tech-enabled digital mental health startup for college studentsDevelop, implement, and manage operations of a crisis oriented telehealth product for college studentsConduct clinical and administrative supervision for all department staffReorganize and oversee internal crisis escalation procedures across service linesLead operation of Assessment Visit service line geared towards assessing level of care needs for higher acuity studentsIdentify and monitor key metrics and evaluate success of these programsDevelop and lead High Risk Committee to manage consultation, risk management, and incident review of high risk cases

Oversee agency-wide recovery support programming and the operation of a recovery-support peer-led drop-in centerAccountable for the development and implementation of mobile crisis response programming for Evanston, Skokie, and Far Northside neighborhoods as part of a State programOversee department scaling to 20 staff comprised of crisis counselors and recovery support specialists and provide clinical supervision to Program Manager Develop and lead community engagement efforts to increase access to careManage partnerships and stakeholder relationships to ensure services are provided in line with community needs and choiceManage budget of $2.2 million and ensure sustainability of programParticipate in Statewide initiatives developing capacity for the expansion of mobile crisis response services

Provided clinical, operational, and administrative supervision to two intensive mental health outreach programs including one Community Support Team program and one homelessness diversion outreach team (Front Door Diversion)Managed data collection and reporting for state and city grants/contractsDeveloped and maintained partnerships with Managed Care Organizations, otherhealthcare and mental health service agencies, governmental bodies, andhospitalsOversaw the training and development of staff members

Provided clinical supervision to 13 direct report staff, including social workers, counselors, and nursesEngage in direct service work with clients experiencing mental illness, trauma, sexual violence, and substance useConducted crisis intervention, suicide assessment and violence risk assessmentActed as senior clinician for caseload of 70-90 high risk clientsResponsible for administrative and disciplinary oversight of team

Conducted trauma-informed outreach mental health services to people diagnosed with severe and persistent mental illnesses, and co-occurring disordersFollowed the Assertive Community Treatment model of care