● Microsoft System Center Configuration Manager design, implementation and management● Microsoft System Center Operations Manager design, implementation and management● Implemented build to order Windows 10 imaging via SCCM● Implemented and managed Nutanix Servers● Implemented and managed VMWare servers● Designed and tested a migration plan of VMs from VMWare 5.0 to Nutanix and back to VMWare 6.7● Experience with Veeam, Backup Exec & Hycu backup management● Implemented a 3-2-1 backup solution with AWS Storage Gateway● Implemented and managed Exchange servers (2010, 2016 & O365 Government)● Firewall design, implementation and management (Checkpoint)● Lots of scripting to automate basic and advanced processes● Created security measures I designed and implemented to conform to best practices● Wrote documentation for all new and upgraded procedures● Managed Avante ERP system● Upgraded and managed Cisco controller and Access Points● Upgraded and managed Dell switches● Implemented BitDefender Enterprise Antivirus● Managed Solidworks PDM and licensing server● Managed AutoCAD, National Instruments (NI), OrCAD and PSSE licensing servers

● Further refined Windows 7 imaging● Automated Windows 7 imaging scripts to work with Active Directory● Created customized Autounattend and unattend files for Windows 10 from scratch● Created and scripted automated Windows 10 imaging procedures via sysprep● Network Management and design● Redeployed and programmed new gigabit & fiber switches● Managing a 1:1 & BYOD program on Windows, Mac, iOS, Android and Chromebook devices● Managing almost 600 iOS devices, 120 Windows 7 & 10 devices, around 50 Macbooks and 20 chromebooks for around 1000 people.● Design the setup and deployment of iOS devices on Apple Configurator with an MDM● Designed & built VMWare setup from scratch● Manage VMware host servers● Build Windows & Linux Systems from scratch● Redid server file system sharing to agree with security best practices● Rebuilt Active Directory permissions to conform to best practices● Built Nagios Core monitoring system from scratch to watch for problems on Servers, Printers, Switches and Access points● Built Fog imaging server from scratch● Managing Mitel 3300 VoIP system● Define and prioritize the budget system for network/server replacement and software upgrades● Technician training & management

● Mange Windows Servers● Conceptualize and implement security systems & imaging procedures● Created customized Windows 7 Autounattend and Unattend files● Built the imaging procedures for Windows 7 via Sysprep● Improved upon and refined the Windows XP and Vista images and deployment● Scripted and automated all versions of Windows images to work with Novell and Zenworks● Created an application deployment system for users with Zenworks● Developed and implemented replacement plans.● Work closely with co-workers on developing solutions● Batch Scripting for automation and application solutions

Computer repairs of software/hardware/technologyExtensive customer service including home visitsTend to all customer needs while meeting last minute deadlinesParticipate in team-related approaches to accomplishing management goalsSalesman of computers and computer related components