• Schedule and complete intakes with all prospective clients for the firm.• Answer all new client calls and walk ins from 9 AM to 5 PM. • Generate fee agreements & case files for new clients.• Schedule in person & virtual appointments for attorneys. • Assists with legal research for attorneys and paralegals. • Prepare deposition and trial exhibits• Acquired evidence from expert witnesses, government departments, opposing counsel and other private & public entities. • Manage office supplies, use of office space & incoming and outgoing correspondence.• Trained new paralegals.• Mailed out Notice of Claim letters to opposing parties. • Proficient with Clio and other legal industry software.

• Facilitated appointments for the President, the President’s staff and guests who wished to set up meetings with the President and her staff.• Took notes for cabinet meetings, legislative meetings and other high level meetings for the President and her staff.• Facilitated the use of technology (Zoom, Microsoft Teams, room projectors, microphones and more) in conference rooms and for off campus and hybrid meetings in which some members attended personally and some through various video calling services.• Ensured all materials were provided for on and off campus meetings that required them. • Answered phone calls and email from students, parents, staff, professors, and others and attempted to answer their queries or facilitate fixing their issues either directly or ensure they could reach the right department that could help. • Maintained various versions of COVID-19 Protocols as they were developed. • Created numerous Excel Spreadsheets and inventory logs for the office.• Gave campus tours to official guests of the Office of the President.• Ensured the office was well stocked with everything from office supplies to coffee. • Trained other employees in all the various fields listed above.

• Greeted people at the Front Desk who needed to use CTLD services • Maintained appointments, informed CTLD members of appointment arrivals• Restocked supplies• Additional tasks ranging from table assembly to web design