Reo Manager
Litton Loan Servicing, Lp
Houston, Tx
Litton Loan Servicing LP was one of the top rated residential mortgage loan servicers in the industry as it works to cure problem loans and prevent foreclosures by providing delinquent customers with a full range of structured counseling and support services. Led the REO Department to year over year performance improvement. Responsible for daily operation and oversight of all areas within the REO Department including eviction, pre-marketing, valuations, marketing, contract negotiation, title, closing, funding and Quality Assurance/Auditing. Responsible for projecting growth, hiring, training, and mentoring staff. Met with investors and rating agencies to discuss the management and disposition of assets.Notable Accomplishments:-Managed REO Department through growth of +700% staffing and +800% production while improving departmental KPI performance.-Created performance reporting resulting in increased efficiencies through enhanced focus on exception management.-Created and implemented incentive programs resulting in a 20% increase in productivity and an average of 3% reduction in loss severities.-Managed multiple client matrices to successfully deliver client structured results.-Passed all internal, client, investor, and rating agency audits.-Participated on process improvement teams across several departments including Foreclosure, Valuations, and High Risk Loans.