As an inbound sales specialist at GoDaddy, I leverage my 25 years of sales experience to deliver exceptional customer experience and drive sales for existing and high-value customers. I am a key member of the elite CDT team, which handles the most complex and challenging customer interactions and offers expert guidance and insights on domain, website presence, software, and product sales. I thrive on conducting custom analysis of customer accounts, engaging in consultative conversations, and making product sales and service recommendations that align with their needs and goals. I handle a high volume of inbound calls from customers around the globe, troubleshooting GoDaddy products and resolving inquiries that lead to additional sales opportunities. I consistently meet and exceed aggressive sales quotas, customer availability scores, and net promoter scores, demonstrating my skills in sales, customer service, and contract negotiation. My ultimate aim is to empower customers to transform their ideas into successful online ventures.