Christopher Mcfadden Email & Phone Number

San Francisco, Ca, Us

Safely transported passengers to destinations across town.Earned a 5-star driver rating by providing exceptional customer service.Multitasked in a high-pressure environment. Tasks included managing fares, navigating during heavy traffic, and maintaining customer satisfaction.Maintained a clean vehicle and a professional personal experience.Optimized positioning and schedule to reduce wait times and increase revenue.Handled all financial records, including tax-deductible expenses, mileage, and earnings

Orlando, Florida, Us

Clears previous day's route and checks all paperwork for accuracy and completenessComplies with all applicable company policies and procedures to meet JCAHO and company standardsCoordinates all patient information, processes paperworkDevelops and maintains a working knowledge of current products and services and Medicare, Medicaid, insurance regulations and FDA/DOT and JCAHO guidelinesManages all aspects of intake; answering the phone and receiving faxes, collecting patient and referral source information, printing tickets, assembling charts and processing paperworkMonitors office suppliesPrepares complete and accurate files for billing departmentPrepares tickets for daily routesProcesses paperwork-confirms tickets, inputs new patient set-ups and assembles chartsProvides service for all retail/walk-in equipment requestsProvides technical assistance to customersVerifies Medicare, Medicaid and private insurance coverage informationWorks with outside agencies to resolve customer issuesPerforms other duties as assigned

Works with customer and technician to identify required maintenance.Advises customers on necessary and recommended services.Offers additional services and repairs to customers.Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.Estimates cost of mechanical, electrical, or other repairs.Enters itemized estimate on service order and explains estimate to customer.Schedules appointments with customer.Meets dealership’s standards for repair and order production.Maintains CSI at or above Company standards.Maintains an organized, clean and safe work area.Participates in required training.Records all hours worked accurately in company timekeeping system.Follows Safeguards rules and regulations.Demonstrates the Company’s Core Values.Complies with Company policies and procedures.Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties

Greets customers and directing them to an available technicianConsults with technicians about needed repairs and alternatives that can be offered in place of expensive repairsAnswers customer questions about service outcomes and consults with technicians when necessaryInforms customers about potential cost savings and warranty protectionsAssists customer with deciding to fix their car through the dealership's shop or trading the vehicle inOversees and manages the service center's scheduling and workflowInforms customers of changes in service or when their vehicle is ready to be picked up

Minneapolis, Mn, Us

Able to dialogue with clinical staff on the topics of equipment features, functionality, etc. Understands and uses effective conflict resolution skills, e.g., identifies and resolves service concerns, discrepancies and disagreements. Ensures prompt and courteous service is delivered to all customers in person and in all communications. Shares information with all team members to improve ability to service customers and define opportunities for the district team. Completes all paperwork accurately and in a timely manner to ensure accurate documentation for billing and required regulatory compliance. Stays up to date on the medical equipment in our fleet. Inspects, cleans and tests medical equipment for functionality, following approved written procedures. Safely loads, secures and delivers medical equipment to customers. Completes and maintains DOT certification, according to location-specific needs. Educates and engages customers at the time of delivery, detailing customers on the features and functionality of the equipment, Retrieves equipment from customer locations, safely transporting the equipment back to the UHS office. Ships and receives medical equipment and supplies. Assists with inventory management. Resolves customer complaints, ensuring customer satisfaction. Performs other assigned duties.

• Supervision and training of other service employees.• Provides input on employee performance and hiring as appropriate.• Oversight of facility to include administrative duties.• Training of customers associated with location.• Oversight of local business operations to include metrics and required use of courier• Prepares medical equipment, disposables and documentation for delivery.• Loads & unloads medical equipment.• Processes documentation for delivery and pickup of products.• Order management to include timely closing of orders on computer or other company issued equipment.• Searches for missing & misplaced equipment.• Perform basic troubleshooting. • Maintains vehicle appearance and ensures routine maintenance is completed and recorded as required by policy & procedure.• Performs inventory on assets, parts, disposables and supplies.• Cleans, disinfects and performs quality control checks on products.• Perform basic housekeeping duties within facility.• Responsible for following work and safety instructions.• Conforms to and supports Company and Departmental policies and procedures.• Participates in any and all reasonable work activities as deemed appropriate by management.

San Antonio, Tx, Us

Conducts service activities to include deliveries, pick-ups, service calls for patients in homes, hospitals and long-term care facilities. Accepts and/or assigns service priorities in general service, delivery and pick up. Tracks product status in Service Center to ensure sufficient product supply and variety to efficiently meet Service Center and customer needs. May assist with troubleshooting, repairs, cleaning and disinfecting medical equipment. Participates in any and all reasonable work activities as deemed appropriate and assigned by management. Conforms to, supports and enforces all KCI policies and procedures.

Memphis, Tn, Us

Responsibilities included delivering and picking up packages on a specified route, providing exceptional customer service, establishing leads for new business, doing computer entry work, setting up a specified work area to process documents, helping train newer couriers, and assisting in the loading and unloading of packages. All responsibilities listed aided in the day to day operation of the company.