Christopher Mcfadden Email & Phone Number

San Francisco, CA, US

Safely transported passengers to destinations across town.Earned a 5-star driver rating by providing exceptional customer service.Multitasked in a high-pressure environment. Tasks included managing fares, navigating during heavy traffic, and maintaining customer satisfaction.Maintained a clean vehicle and a professional personal experience.Optimized.

Orlando, Florida, US

Clears previous day's route and checks all paperwork for accuracy and completenessComplies with all applicable company policies and procedures to meet JCAHO and company standardsCoordinates all patient information, processes paperworkDevelops and maintains a working knowledge of current products and services and Medicare, Medicaid, insurance regulations.

Works with customer and technician to identify required maintenance.Advises customers on necessary and recommended services.Offers additional services and repairs to customers.Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.Estimates cost of mechanical, electrical, or other repairs.Enters itemized estimate.

Greets customers and directing them to an available technicianConsults with technicians about needed repairs and alternatives that can be offered in place of expensive repairsAnswers customer questions about service outcomes and consults with technicians when necessaryInforms customers about potential cost savings and warranty protectionsAssists customer.

Minneapolis, MN, US

Able to dialogue with clinical staff on the topics of equipment features, functionality, etc. Understands and uses effective conflict resolution skills, e.g., identifies and resolves service concerns, discrepancies and disagreements. Ensures prompt and courteous service is delivered to all customers in person and in all communications. Shares information.

• Supervision and training of other service employees.
• Provides input on employee performance and hiring as appropriate.
• Oversight of facility to include administrative duties.
• Training of customers associated with location.
• Oversight of local business operations to include metrics and required use of courier
• Prepares medical equipment, disposables and documentation for delivery.

San Antonio, TX, US

Conducts service activities to include deliveries, pick-ups, service calls for patients in homes, hospitals and long-term care facilities. Accepts and/or assigns service priorities in general service, delivery and pick up. Tracks product status in Service Center to ensure sufficient product supply and variety to efficiently meet Service Center and customer.

Memphis, TN, US

Responsibilities included delivering and picking up packages on a specified route, providing exceptional customer service, establishing leads for new business, doing computer entry work, setting up a specified work area to process documents, helping train newer couriers, and assisting in the loading and unloading of packages. All responsibilities listed.