Competence Engineer
CurrentPerform analysis of structural issues of the systems at our customersEvaluate new product designs for serviceability, quality, and reliabilityIdentify structural improvements to the design of ASML products and estimate their impact on CS operationIdentify structural improvements to the Service Mix and implement them globally in CSValidate Service Mix that is supplied with new products and functionalities by Development & Engineering while safeguarding the needs for CS Fab Teams to be able to execute maintenance independently of external supportCreate and maintain service processes and procedures Transfer and maintain all relevant knowledge to the CS field engineers through documentation, training and Knowledge TransfersFacilitate and maintain a global competence networkSets priorities based on an understanding of the (internal) customer’s business within one’s competencyProvides feedback to D&E during e.g. 4 o'clock, FMEA, CDR, PDR, EPS reviews in early development phase of the project generation process covering service requirements for Mean Time to Repair and Labor Hour service actionsDrives cross sector implementation for (potential) structural field escalations for main modules