Christopher Mclaughlin

Christopher Mclaughlin Email and Phone Number

Director of Automation @ Optum
eden prairie, minnesota, united states
Christopher Mclaughlin's Location
Ireland, Ireland
About Christopher Mclaughlin

Automation manager with a demonstrated history of working in the health care industry. Skilled in Robotic Process Automation (RPA) Automating Business Process, Service Delivery, Technical Support, Customer Relationship Management (CRM), and Management. Strong operations professional with a Bachelor of Science (BSc) focused in Business and Marketing from University of Ulster.

Christopher Mclaughlin's Current Company Details
Optum

Optum

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Director of Automation
eden prairie, minnesota, united states
Website:
optum.com
Employees:
25083
Christopher Mclaughlin Work Experience Details
  • Optum
    Director Of Technology
    Optum Aug 2022 - Present
    Ireland
  • Unitedhealth Group
    Associate Director
    Unitedhealth Group Aug 2019 - Aug 2022
  • Unitedhealth Group
    Rpa Delivery Manager
    Unitedhealth Group Jun 2016 - Aug 2019
    Letterkenny, Ulster, Ireland
  • Unitedhealth Group
    Senior Business Process Analyst
    Unitedhealth Group Nov 2012 - Jun 2016
    Donegal
    Senior Business Process Analyst.As part Senior member of the Solutions and Implementation area I focus on designing, testing, implementing and auditing the claims adjudication system for the NICE Platform in UHG. • Managing Projects• Identify opportunities and efficiencies to improve existing processes• Responsible for providing research and root cause analysis for quality remediation • Responsible for all aspects of quality assurance • Create and edit… Show more Senior Business Process Analyst.As part Senior member of the Solutions and Implementation area I focus on designing, testing, implementing and auditing the claims adjudication system for the NICE Platform in UHG. • Managing Projects• Identify opportunities and efficiencies to improve existing processes• Responsible for providing research and root cause analysis for quality remediation • Responsible for all aspects of quality assurance • Create and edit requirements, specifications, cost benefit analysis and recommendations to proposed solutions for other areas of the business• Facilitate development of process documentation • Follow standard programming guidelines and requirements• Standard documentation and tracking processes • Uses pertinent data and facts to identify and solve a range of problems within area of expertise Show less
  • Allstate Northern Ireland
    Quality Assurance Specialist
    Allstate Northern Ireland Jun 2012 - Nov 2012
    Derry City, Northern Ireland, United Kingdom
  • Circle Printing Productions
    Office Administrator
    Circle Printing Productions Aug 2009 - Jun 2010
    Brisbane, Australia
    Office AdministratorI took a gap year from university in the summer of 2009 and this proved to be a great experience as well as a great career opportunity. - Processing orders- delegating delivery schedules to delivery drivers - general office administrative duties. - attended shareholder meetings/ giving presentations.The company is a commercial printing company which provides service for the whole of the New South Wales and Queensland regions. The role helped me… Show more Office AdministratorI took a gap year from university in the summer of 2009 and this proved to be a great experience as well as a great career opportunity. - Processing orders- delegating delivery schedules to delivery drivers - general office administrative duties. - attended shareholder meetings/ giving presentations.The company is a commercial printing company which provides service for the whole of the New South Wales and Queensland regions. The role helped me develop my organisational skills as well as boosting my ability and confidence to present information. Show less
  • Stream Global Services (Dell)
    Technical Support
    Stream Global Services (Dell) Oct 2007 - Jun 2009

Christopher Mclaughlin Skills

Business Process Business Analysis Management Service Delivery Team Leadership Technical Support Vendor Management Project Management Customer Service Microsoft Office Customer Relationship Management Crm

Christopher Mclaughlin Education Details

Frequently Asked Questions about Christopher Mclaughlin

What company does Christopher Mclaughlin work for?

Christopher Mclaughlin works for Optum

What is Christopher Mclaughlin's role at the current company?

Christopher Mclaughlin's current role is Director of Automation.

What schools did Christopher Mclaughlin attend?

Christopher Mclaughlin attended Ulster University.

What skills is Christopher Mclaughlin known for?

Christopher Mclaughlin has skills like Business Process, Business Analysis, Management, Service Delivery, Team Leadership, Technical Support, Vendor Management, Project Management, Customer Service, Microsoft Office, Customer Relationship Management, Crm.

Who are Christopher Mclaughlin's colleagues?

Christopher Mclaughlin's colleagues are Jaishree Mahbubani, Patrica Houlihan, Heather Jones, Shavon Hutchison, Cindy Guerrier, Ms, Brenda Wahlers Mt (Ascp), Kusumanjali Kalla.

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