Christopher Mcneil Email & Phone Number

Senior Quality Assurance Manager 2003 – presentBROOKS AUTOMATION, Chelmsford MA Designer of atmospheric and vacuum robotics in semiconductor industry•Drive to root cause and develop corrective action plans for resolution•Develop and drive product, test and process improvements•Develop and manage Failure Analysis and Corrective Action Reporting (FACAR)•Develop preventative maintenance plans •Develop and maintain Quality Plans and SPC metrics for production cells•Develop and drive supplier corrective action plans•Develop data collection system and implement report methodology•Develop and present product quality metrics, performance and corrective action plans•Lead all customer quality relations within the factory •Develop operating procedures and work instructions to define department processes•Represent quality for all ISO 9001:2008 auditsReliability and NPI Product Manager 2000 – 2003•Developed and oversaw Design Verification and Reliability Demonstration Tests, reliability allocation models, fault tree analysis and FMECA•Developed all operating procedures to define department processes•Responsible for resolution of escalated technical field issues•Responsible for product demonstrations for new business opportunities•Managed internal/external training for new product introductions•Developed test, engineering, and manufacturing procedures for NPITechnical Support/Field Service Engineer 1995 – 1999•Provided technical and engineer support•Troubleshot issues, resolved customer application issues•Trained customers and engineers, developed spare part lists, managed customer retrofit programs, prepared training/service guides and technical support bulletins

Design Engineer 1992 – 1995VSE CORPORATION, Alexandria VA Engineering design firm specializing in tracked and wheeled military vehicles•Developed and designed solutions to resolve hardware problems•Prepared engineering change proposals, estimated engineer resource requirements•Coordinated fabrication and build of prototype hardware•Developed and performed qualification tests for new design proposals

Alexandria, Va

Manufacturing Engineer 1991 – 1992AIRPAC MANUFACTURING, Alexandria VA Manufacturer of industrial air conditioning systems in both civil and government sectors•Designed layout of startup factory•Led and coordinated delivery and quality improvements with suppliers•Developed and released product improvements to technical drawing packages•Develop and maintain customer accounts in both civil and government sectors

Product Design Engineer 1986 – 1989RAYTHEON COMPANY, Andover MA Manufacturer of Patriot Radar and Communication systems •Developed and implemented design changes within final manufacturing area•Provided technical floor support•Researched and recommended product design improvements