Christopher Mcphee Email & Phone Number

Lakeland, Florida, United States

Auburndale, Fl

As an inbound sales agent I took calls from existing and prospective clients, and promoted new technologies to enhance their daily lives. From TV services, to high-speed broadband with advanced wireless solutions, I made sure my clients were always confident that they got everything they needed and more. I personally maintained the highest customer care survey score in the Specialized sales office for 2 years in a row.

As a sales consultant, I assist customers in a retail environment to improve their total mobile solutions. I help with everything from selling new products and services, to troubleshooting current equipment and resolving issues.

I promoted sales of Staples products in an outbound call center. I helped small businesses find solutions to make their daily business lives easier, by promoting newer technologies that simplify life.

I promoted sales of Verizon Wireless products; from smartphones to wireless internet solutions. I was a supervisor, in which I opened/closed retail locations, overlooked daily store operation when store management wasn't present.

Altamonte Springs, Florida

I worked directly in Verizon Wireless locations, and provided technical support to customers for their mobile solutions. I was able to help replace or repair defective hardware, setup advanced email systems, and troubleshoot networking issues with PC or MAC devices. In my final two years with Flextronics, I was a mentor and trainer to all new technicians in the Orlando market. I was responsible for training new technicians on the billing systems, phone OS software devices, and how to effectively troubleshoot hardware in order to minimize replacing devices with no trouble found.