Christopher Menger Email & Phone Number

Pleasant Hill, Ca, Us

Plan, coordinate, and manage the development and delivery of IT infrastructure solutions across all business disciplines. Work directly with internal and external users, building rapport and developing solid working relationships while discussing needs and offering solutions that meet those requirements. Train users on new applications and systems, serving as the main point-of-contact for information, questions, and issues. Direct multi-million-dollar IT projects, often happening simultaneously, from inception to completion. Develop project plans and processes, interpret specifications, develop project scope, create budgets, schedule personnel, and coordinate project operations. Monitor activities, and timeframes, communicating often with all necessary parties to discuss changes and updates. Lead cross-functional teams from project scope through implementation, directing all phases of multiple infrastructure projects in complexity and size.

Broomfield, Colorado, Us

Effectively planned, coordinated, and oversaw concurrent projects spanning healthcare, global information technology, and construction services. These projects encompassed construction project management, logistics time tracking systems, audit remediation involving both hardware and software asset management, and office builds. Additionally, I managed global IT Warehouse projects spanning the Americas and EMEA regions, which entailed network infrastructure enhancements, including cabling, routers, switches, wireless solutions, data closet configurations, server installations, and rack deployments. The comprehensive scope of responsibilities encompassed requirements gathering, budgeting, project planning, design, risk analysis, change management, task delegation, resource allocation, procurement, and ongoing support.Key Responsibilities:- Strategically determined and defined project scopes and objectives, laying the foundation for successful project outcomes.- Skillfully managed issues and risks, proactively addressing challenges to ensure smooth project execution.- Developed and meticulously managed detailed project schedules and work plans, ensuring precision in execution.- Provided consistent project updates to diverse stakeholders, communicating strategy, adjustments, and progress reports.In this multifaceted role, I demonstrated the ability to oversee diverse projects across various domains, ensuring successful execution while maintaining alignment with organizational goals.

Centennial, Colorado, Us

Plan, coordinate, and manage concurrent projects including audit remediation with both hardware,software asset management and office builds.All projects consisted of network cabling, routers, switches, wireless, data closet, servers, racks.Requirements gathering, budgets, project plans, designs, risk analysis, change management, taskdelegation, resource assignments, procurement, and support.Negotiated agreement for Statement of Work (SOW) for enterprise projects with vendors and subcontractors.

Glen Allen, Va, Us

Plan, coordinate, and manage concurrent global IT Warehouse projects for the global regions of;America's and EMEA.All projects consisted of network cabling, routers, switches, wireless, data closet, servers, racks.Requirements gathering, budgets, project plans, designs, risk analysis, change management, taskdelegation, resource assignments, procurement, and support.

Ca

Plan, coordinate, manage the development and delivery of three concurrent construction modulesinto the current ERP system. Projects consist of construction project management, logistics and timetracking systems.· Determine and define project scope and objectives.· Manage Issues and Risks.· Develop and manage a detailed project schedule and work plan.· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments andprogress.

Santa Clara, California, Us

Planned, orchestrated, and supervised a portfolio of concurrent global IT real estate projects spanning the Americas, EMEA, and APAC regions. These multifaceted projects encompassed network cabling, routers, switches, wireless infrastructure, data closet setups, server installations, and rack configurations. The comprehensive scope of responsibilities included requirements gathering, budget formulation, project planning, design, risk assessment, change management, task allocation, resource allocation, procurement, and ongoing support.Key Responsibilities and Achievements:- Successfully negotiated comprehensive Statement of Work (SOW) agreements with vendors and sub-contractors for enterprise-level projects.- Managed a diverse range of projects, encompassing facility relocations, constructions, terminations, and decommissioning activities.- Demonstrated a deep understanding of regional and national regulations, as well as cultural nuances, to ensure compliance and effective project execution.- Defined and delineated project scopes and objectives, setting the stage for successful project outcomes.- Effectively identified, tracked, and managed project issues and risks, proactively mitigating potential roadblocks.- Orchestrated and closely monitored project budgets, overseeing budgets ranging from $1.5 to $2 million per project, while diligently tracking costs to maintain budget adherence.- Crafted and managed intricate project schedules and work plans, ensuring meticulous attention to detail and timely execution.- Maintained a consistent line of communication, providing regular project updates to diverse stakeholders, including strategic insights, adjustments, and progress reports.- Managed vendor and supplier contracts by delegating tasks and communicating expectations, while vigilantly monitoring progress and making necessary adjustments to align with project goals.

Paris, Fr

Planned, coordinated, and oversaw the development and deployment of IT infrastructure solutions across all business functions. This encompassed direct engagement with internal and external stakeholders, cultivating strong working relationships to understand their needs and propose tailored solutions. Additionally, I provided user training on new applications and systems and served as the primary point of contact for information, queries, and issue resolution.Key Achievements and Responsibilities:- Managed high-value IT projects, often concurrently, from inception to fruition, involving multi-million-dollar investments.- Formulated comprehensive project plans and processes, translating specifications into actionable project scopes, budgetary allocations, personnel scheduling, and operational coordination.- Took the lead in cross-functional teams, guiding projects from initial scope definition through successful implementation.- Overseeing all phases of various infrastructure projects, varying in complexity and scale.- Skillfully negotiated agreements for Statements of Work (SOW) with vendors and sub-contractors, ensuring alignment with enterprise project goals.- Spearheaded the Request for Information (RFI) and Request for Proposal (RFP) processes, enabling executive decision-making in the vendor selection process.- Accomplished successful management of multi-million-dollar projects, including Data Center construction, Disaster Recovery initiatives, and Mergers/Acquisitions involving four separate companies.- Managed the full project lifecycle, including requirements gathering, budgeting, project planning, design, risk analysis, change management, task delegation, resource allocation, procurement, and ongoing support.- Played a pivotal role in Cybersecurity efforts by conducting vulnerability testing and implementing patching strategies to enhance system security.

Paris, Fr

Led and supervised the Network, Voice, Database, and Windows Server support teams responsible for maintaining enterprise performance, functionality, and reliability, ensuring 24/7 hardware availability to support mission-critical business needs.Key Responsibilities and Contributions:- Established production and development support for implementation projects, collaborating closely with Senior IT Management to devise strategies and priorities for the overarching IT Operations team. - Spearheaded innovative planning initiatives aimed at enhancing cost-saving efficiencies. This included pioneering green data center solutions, optimizing hardware synergies, and facilitating increased workforce mobility and availability.- Effectively managed, led, and inspired IT Operations teams, comprising Network, Voice, Database, and Server specialists.- Orchestrated seamless coordination with Application Support and Business Intelligence teams to ensure consistent application and database availability, optimal performance, and reliability.- Maintained open and consistent communication with Senior IT Management, keeping them informed about project status, potential risks, concerns, issues, and resource needs.- Demonstrated exceptional organizational skills in resource allocation and priority setting, ensuring efficient utilization of available resources.- Provided unwavering support for mission-critical systems within a 24/7 operational environment.- Strategically planned and executed server, application, and database upgrades as required to enhance overall system performance.- Displayed a strong ability to analyze and resolve issues related to application and database performance, capacity, replication, and other distributed data challenges.- Achieved IT objectives and executed strategic goals to drive technological advancement and operational excellence.

Oversaw all aspects of IT operations, encompassing strategic planning, policy formulation, process management, technical development and upkeep, team leadership, vendor relationships, quality assurance, performance assessment, and departmental administration.Key Responsibilities and Contributions:- Spearheaded large-scale IT initiatives, overseeing the conception and implementation of new IT systems and services.- Continuously monitored the performance of information technology systems to evaluate cost-effectiveness and productivity, proactively proposing enhancements to the IT infrastructure.- Played a pivotal role in shaping the IT infrastructure strategy, architecture, and operational processes to align with organizational objectives.- Collaborated with key stakeholders throughout the organization to analyze business requirements, facilitating the development of tailored IT solutions.- Evaluated vendors and devised comprehensive test strategies for assessing new hardware and software acquisitions.- Demonstrated expertise in diagnosing and resolving hardware and software issues related to internal IT, ensuring seamless operational continuity.In this capacity, I effectively managed and streamlined IT operations, driving innovation and efficiency while addressing the evolving needs of the organization.

Atlanta, Georgia, Us

Led and supervised teams responsible for managing the Network, Voice, AS/400 Mainframe, and Windows Server support, ensuring peak performance, functionality, and reliability of enterprise systems. Maintained 24/7 hardware availability to support critical business operations.Key Accomplishments and Responsibilities:- Established and managed production and development support for implementation projects. Collaborated with Senior IT Management to define strategies and priorities for the IT Operations team. Conducted in-depth analysis of current and future application and operational support needs to formulate and recommend plans aligned with business demands.- Provided leadership, direction, and motivation to IT Operations teams, overseeing Network, Voice, Database, and Windows Server technicians.- Coordinated closely with Application support and Business Intelligence teams to ensure continuous application and database availability, optimal performance, and reliability.- Served as a liaison between IT Operations and Application Security compliance efforts.- Contributed to the ongoing improvement of technology and production processes.- Maintained open and regular communication with Senior IT Management regarding project status, potential risks, concerns, issues, and resource needs.- Demonstrated strong organizational skills in resource allocation and priority setting.- Supported mission-critical systems in a 24/7 operational environment.- Planned and executed server, application, and database upgrades as required.- Displayed proficiency in analyzing and resolving application/database performance, capacity, replication, and other distributed data-related issues.- Achieved IT objectives and executed strategic goals to drive technological advancement and operational excellence.

Melbourne, Vic, Au

Duties encompassed comprehensive management of the Network Operations Center (NOC), overseeing connectivity, optimizing network performance, maintaining software configurations, overseeing the distribution of patches and software updates as needed, troubleshooting network and system issues, and vigilantly monitoring monitoring tools and alarm conditions. This role also entailed managing escalation processes and procedures, leading and defining troubleshooting protocols, participating in change management, conducting root cause analysis, and facilitating effective communication with field operations, engineering teams, equipment vendors, and network service providers.Furthermore, I was responsible for the recruitment and supervision of technical staff, ensuring their adherence to company policies and procedures. My role involved the day-to-day oversight of the network operations team, which was responsible for all aspects of maintaining a distributed network. This included preventative maintenance, fault isolation, equipment installation, project management, and the continuous management of connectivity, network performance, and prompt resolution of outages.