Christopher Merrell Email & Phone Number

Milton Keynes, England, United Kingdom

I am responsible for the valuing and purchasing of cars and vans of all ages and conditions across all four sites in Milton Keynes. Maintaining customer appointments, compiling and processing customer and vehicle paperwork and ensuring safe transport of purchased vehicles.

Milton Keynes, England, United Kingdom

My position at Arnold Clark started as a Click and Collect Product Genius. This role consisted of me completing the handover process to customers that were purchasing both new and used cars from around the Arnold Clark dealer network. This involved me using my expansive knowledge of a variety of different cars and vans as I would show customers how the different features worked on their new vehicle. I would also be in charge of finalising their paperwork, including finance documents so that they could take the vehicle home on the same day. If the customers had any issues during the handover I would work quickly and efficiently to resolve them often having to interact with colleagues at other branches to do so.I was also responsible for inspecting the vehicles when they arrived on site as they were delivered from all across the UK. This involved a full visual inspection taking note of any damage to the exterior and interior as well as checking that all vehicle functions are operational.After a while my manager noted my accuracy in my vehicle inspection and offered me the additional position of vehicle valuer and purchaser which I took performing both jobs simultaneously balancing handover appointments and purchasing appointments.

Milton Keynes, England, United Kingdom

I started as a Sales Advisor dealing directly with clients selling face to face and on the telephone from an extensive range of multi-marque vehicles. I was required to negotiate prices, complete finance documents, handover and deliver vehicles and arrange the forecourt stock to its best advantage. After three successful months I was promoted to Vehicle Assessor and my role was to fully inspect all new stock and ensure it was in perfect working order and condition before handing it over to the sales team. This included receiving vehicles directly from auction and via transporter, test driving and thorough visual inspection, identification of works needed, completion of manual and digital job sheets, liaison with the relevant team to ensure jobs were completed and resourcing of parts and making number plates as required. I was also responsible for completing internal and external 360-degree photography of prepared vehicles using a professional turntable for online sales and marketing platforms. As a result of my extensive stock knowledge I regularly gave specification advice to the sales team effectively becoming a central point of pre-sales knowledge.

Milton Keynes, United Kingdom

During this time, I had a winter contract working as a sales associate. Whilst there I carried out full sales duties including customer meet and greet, advising customers on products pre and post purchase, replenishing and sorting stock on the shop floor and in storage, operating cash registers for the sale of products using cash, card and contactless transactions etc. I was also involved with changing shop displays and helping new starters.

Rsl Diploma, Music

Bachelor Of Technology - Btech, Engineering, Subsidiary

Education record