● Assist technicians, wholesale clients, retail customers, and salesmen in the purchase of automotive parts by researching catalogs and manufacturer bulletins.● Provide administrative support which entails answering calls, organizing office files, and maintaining office and store supplies.● Maintain operations by establishing, receiving and verifying inventory accuracy in a timely and efficient manner.

● Determined parts sale objectives and targets to ensure compatibility with dealership productivity.● Developed effective parts processes for internal and external customers.● Facilitated inter-departmental communication to provide excellent customer service.● Hired, trained, motivated, and held employees accountable to work effectively and efficiently● Monitored inventory of all physical parts and obsolescence, maintaining a well-balanced partsinventory system for profitable turnover and for manufacturer returns or warranty claims● Monitored current customer base and recommend strategies to attain more customers whileensuring optimal level of customer satisfaction.

Assisted in staff hiring, supervise on and off-site employees and projects.● Assisted with forecast goals and objectives for the department; analyze sales, expenses, andinventory monthly to maintain profit goals.● Implemented operational procedures associated with replenishment, inventory and eventexecution within retail guidelines and policy.● Reconciled collections of past-due invoices. Review, log and code invoices.