Senior IT leadership and direction for the university’s server and network infrastructure, services, and operations.

Project planning, administration, and leadership of the university’s Enterprise Networking Team.

My responsibilities include:Personnel Management (Recruit,Hire, Develop, Evaluate)Fiscal Management (Budget Forecasting and Accounting)IT Service Management, Assessment and Continuous ImprovementIT Asset Lifecycle ManagementAccount/Access ManagementPolicy/Procedure DevelopmentBusiness Process AnalysisSystem Administration (Windows and *nix)Desktop Configuration and SupportIncident Response ManagementDocumentation and End-User TrainingWeb/Application Project Management (Scrum Agile Methodology)Student Media Program: Long Term Program Direction and Facility Planning

Commercial Facility SupervisionEvent Support and CoordinationDesktop Support (Hardware and Software/Operating System)User Support (Incident Resolution, Training, Needs Assessment, Process Analysis)

Undergraduate Political Science Instruction, including:Lesson PlanningLecturingSmall and Large Group FacilitationOne-on-One Instruction and AdvisingGrading Written Assignments and PresentationsResearch Assistant for Border Policy Research Institute, including:Data collection and analysisCoordinating research design for small team of researchersPublication and presentation of findings

Inventory Management: Procurement, Merchandising ,Loss Prevention, Stockroom and sales floor count and reconcile.Personnel Management: Recruiting, Hiring, Developing, and Evaluating Staff, Including Teaching Qualifying Sales Techniques.Operations Management: Staffing, Scheduling, Payroll, Deposits, Maintenance, Product and Promotions TrainingSales Management: Direct Sales and Customer Service, Profit and Loss Analysis, Resolution of Escalated Customer Issues

Supervise shift of safety officers, including distributing work assignments and facilitating communication between incoming and outgoing shifts.Coordinate emergency first response for medical emergencies, suspected criminal activities, and disasters. Coordinate response with police and fire departments. Provide first aid, crowd control, and assist fire and police as requested. Direct other safety officers during emergencies.Supervise the routine patrol of campus facilities and grounds. Report facility issues, implement best practices for crime prevention, lock/unlock facilities per schedule, and provide walking/vehicle escorts to the campus community upon request. Provide the secure transport of cash to and from the University Cashier's office.Monitor and enforce campus policy, including reporting policy violators and confiscating contraband. Ensure chain of custody is established for all confiscated materials. Accurately report violations for conduct review. Assist Parking Enforcement in monitoring parking lots and issuing citations.