Christopher Millis Email & Phone Number

Arlington, Virginia, United States

• Reconcile credit card batches and enter, deposit and reconcile check payments• Receive, code and enter vendor invoices and staff reimbursements into Quickbooks and route for approval• Process bi-weekly vendor payments through Melio• Process bi-weekly staff payroll through Gusto and enter allocation into Quickbooks• Process monthly client invoicing and follow-up on any outstanding items

Washington, District Of Columbia, United States

• Reconcile credit card batches and enter, deposit and reconcile check donations, notifying philanthropy team of any large-dollar or funder donations received• Enter donations received by direct deposit into Salesforce and reconciling monthly to ensure that all transactions recorded in Quickbooks have been entered and recorded accurately in SalesForce• Assist in tracking and spending down 60+ restricted grants each year• Track and process payroll including 403b and H.S.A. contributions• Person responsible for transition to online payables and time tracking platforms as well as the transition to a new primary bank• Coordinate with Executive Director and board members for quarterly board meetings, arranging hotel and meeting rooms for in-person meetings• Manage general email inboxes and forward or reply to inquiries as needed• Manage state charitable registration process• Liaise with building management to site visit and coordinate relocation to a new office space upon expiration of our current lease in March

Washington, District Of Columbia, United States

Shop customers online orders, address customer issues, charge credit cards

Washington D.C. Metro Area

Customer Service – 2007-2019• Managed member relations staff to ensure customer satisfaction and fostered growth to allow for staff advancement • Managed departmental goals to ensure alignment with organizational outcomes• Provided member support via phone and email, deescalating customer issues as needed• Troubleshoot member, vendor and staff issues and suggest solutions for ongoing problems• Member relations team lead on SalesForce database transition• Fulfillment of internal and Amazon publications sales Finance – 2010-2019• Managed all aspects of AP/AR processes• Served as primary person in charge of transition to online payables platform• Recorded and coded all invoices accurately into Quickbooks• Prepared and submitted electronic/check payments and filed appropriately• Recorded several month-end close journal entries • Tracked and invoiced consulting engagements and followed up with consultants as needed• Reconciled daily credit card batches/check deposits, researching and resolving any discrepancies Facilities & Logistics Management – 2013-2019• Managed organization’s technology needs in conjunction with IT vendor to ensure the functioning of the office network and planning for future upgrades or vendor changes• Point of contact between office and property managers to address or resolve issues, keeping staff informed of upcoming events or construction projects• Managed conference room rentals to external groups of up to 80 people• Managed logistics for 1,000+ attendee biennial conference and other special events, liaising with venue staff to ensure a successful meeting• Liaison to office subtenants to provide support and resolve any facilities issues

Washington D.C. Metro Area

• Performed various administrative and receptionist tasks for several nonprofit agencies including document filing, scheduling meetings, phone coverage and other tasks as needed

Wilmington, North Carolina Area

• Assisted customers in person and via phone• Handled cash/check payments, reconciled cash tills and processed deposits• Trained and supervised 50+ front-end staff and seasonal interns• Assisted Customer Service Manager in managerial duties

Business Administration And Management, General

Business Administration And Management, General