Christopher Milo Email & Phone Number

Ponte Vedra Beach, Florida, United States

Analyzes all aspects of the medical waste stream to provide functional insights to produce more efficient collections and better operationsProvide operational plans in order to execute the tasks needed to meet or exceed the company's financial goals, to include coaching ownership to effectively acquire new customersProvide leadership to company management in order to oversee tasks to include hiring, training, coaching performance achievements of staff in order to develop supervisory goals and management objectivesProvide best billing practices in order to achieve positive cash flowWorking with staff on the efficiencies of proper route management and how to effectively interact with customers to achieve high level of customer satisfactionProvide safety and quality assurance documentation in order to comply with OSHA, DOT and the local health departmentImplemented training program for warehouse employees on efficient and effective systems for proper treatment and handling of medical waste

Jacksonville, Florida

Ponte Vedra Beach, Florida

Jacksonville, Florida

Provided supervision and oversight for the collection operations to include safety and training, quality assurance and route tracking/schedulingManaged direct reports to include: 23 drivers, 1 transportation supervisor and 2 office administratorsAccount management of all transportation related customer service issues throughout 3 service locationsManaged maintenance and service issues of the fleet and driver hours for yearly DOT inspections. Also handled all negotiations for leases through IdealeaseWeekly audits of efficiency of each driver and efficiency of routingResponsible for all employee discipline and counselingResponsible for all counseling employees on health benefits and employee stock purchase plan provided by Stericycle

Florida

Directly responsible in the success of the company: 6 years company went from startup to generating revenues of 3.5 million dollars per yearServices over 4000 customers with 2 transfer stations and 2 treatment facilities throughout the state of FloridaManaged direct reports to include: 13 drivers, 3 route managers. 6 warehouse employees and 3 office administratorsProvided supervision and oversight for the collection operations to include safety and training, quality assurance and route tracking/schedulingAccount management to include initial setup, execution, billing and customer service, for each collection locationMonthly audits of all routes, warehouse procedures and office administrationNew account sales for LQ and SQ generators throughout the state of Florida

B.S., Sports Management

Business, Business

Activities and Societies: Football, lacrosse, Italian club