Sales and Customer Support Personal sales volume increases of over 20% each year for last 5 years.Consistent top performer winning best in sales award 3 years in a row.Provide technical and sales support with emphasis on providing technical presentations and demonstrations to potential clients.Foster strong relationships with potential customers, partners and resellers.Present complex technical explanations and proof of concept to non-technical professionals in a clear and concise manner.Answer engineering questions from existing and potential customers and partners.Coordinate with sales and executive teams to plan and execute sales penetration strategies to new regional markets.Research and analyze new technologies, market innovations, standards, guidelines and competitor products.Train support staff and sales staff on Information Technology products utilizing webex, video presentations and onsite meetings.Create periodic reports that outline projects, meetings, conferences and training sessions including expense and sales reports.Microsoft Server AdministrationSupport of 1000+ users, while maintaining multiple Microsoft Exchange Servers.Lead disaster recovery/Incident Response.Senior technician for server operations. On-call 24/7 for server based issues/disaster recovery/cyber-attacks. Conducted ISO 27001 pre-audit and audit. (IT Security Portion)Setup and maintained Cisco, Watchguard, and Sonicwall VPNs, remote access, SSL-VPN, authentication, VPN firewall implementation, P2V-V2P Virtualization. Active directory account creation, group policy editing, server maintenance.Support and configuration of workstations and servers via VMware.Plan, Install and manage multiple Microsoft SharePoint Servers.

Skyware was a WISPS (wireless internet service provider) running both 900Mhz and 2.4Ghz systems in Livingston county. Skyware provided may business and homes in remote locations with high speed internet, and therefore provided a much needed service. Skyware was sold to Medianet of Fowlerville Michigan.