Christopher Molefe Email & Phone Number

Gauteng, South Africa

Deploying programs and initiatives that enable customer-facing teams to execute the core aspects of their jobs more effectively, especially as it relates to selling and revenue performance.

City Of Johannesburg, Gauteng, South Africa

Duties:  Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation Implement people resource planning in line with delivery and performance objectives, on budget and in partnership with specialized areas Manage and advise on projects from beginning to end in alignment with identified.

City Of Johannesburg, Gauteng, South Africa

 Providing efficient, courteous communication and resolutions to all Contact centre stakeholders Identifying errors and making provisions on current problems and liaising across relevant departments from the floor to the product house involved Maintaining a high-performance culture to pursue the company's KPIs (FCR, AHT, SLA, Production, Adherence.

City Of Johannesburg, Gauteng, South Africa

• Assist clients on an inbound call line.
• Account payments.
• Cancelation of lost or stolen cards.
• Assist with complex customer queries.
• Second in charge of the current team.
• Ensure service levels are met in two departments.

City Of Johannesburg, Gauteng, South Africa

 Attend castings and fashion shows Liaise with potential clients Create and maintain new and existing relationships Attend meetings with multiple clients daily