Systems And Work Administrator
CurrentInstallation of new computer systemsInstallation of new software on aging computer systemsWindows operating system installation and periodic updatesPerformed hardware upgrades on aging systemsProvided end-user technical support, instruction and troubleshooting of downed systemsProvided over-the-phone step-by-step technical support of downed internet services, printers and computer systemsEmergency data recovery in event of crashed systemsManaged and responded to daily support ticket requestsActive Directory setup and maintenanceMicrosoft DNS server setup and maintenanceSetup and maintenance of Cisco, Netgear and Fortinet routers, switches, network firewalls, cellular modems etc.Setup, Deployment and Maintenance of Cisco Catalyst, ASA Firewalls, Fortigate and Fortiextender appliancesSite to Site/Point to Site VPN setup and maintenance utilizing IPSEC and IKEv1 and IKEv2 EncryptionSupport for Microsoft Dynamics NAV 2009, 2013Light development of customized intranet modulesSetup and support of mobile devices, cellular phones, tablets,etc.Maintained an running inventory of devices deployed throughout the company utilizing IT management softwareInstallation, maintenance and repair of Cat5, Ca5e and Cat6 network wiringEmergency travel to remote offices to repair downed equipment and/or softwareSetup and management of AWS assetsSetup and management of VMWare ESXi and vCenter servers and appliances
