Dedicated Technical Support Representative with a knack for addressing the needs of both business and home users. Proficient in troubleshooting and desktop support across Windows, Linux, and Mac systems. Known for swiftly resolving issues on the first call. Experienced in hardware evaluation, VM Ware, network troubleshooting, customer service, and remote IT implementation. Skilled in assisting employees with computer support, Active Directory, VPN configurations, and demonstrating strong organizational and interpersonal abilities.Passionate about technology, eager to learn, and poised to contribute my technical expertise to the ever-evolving world of IT. Open to networking and new opportunities. Connect with me to explore how we can collaborate in the tech realm!