Provided portrait services for newborns, families, businesses, and products to customers from start to finish. Supervised sales, accounting, advertising, purchasing, photographing, image touchup, and editing using Adobe Lightroom and Photoshop. Managed onsite services such as photo booths.Traveled Northeast to set up a portable studio to sell photo ops of customers with celebrity guests at comic-style events. Led a team of contractors and volunteers and collaborated with agents of celebrities to provide quick and efficient service.

Assigned NNI based on the location of the customer and requested carrier. Verified NNI in question had enough available bandwidth and made service instance assignments for the data team to build. Designed more complex orders. Interpreted path and assigned equipment inventory. Managed creation of tickets for switch to make cross-connects and order equipment to be shipped to switch.Collaborated with other teams to fix errors occurring later in the order process. Worked with the account management team to ensure customer order accuracy.Set up T1 voice or data services in the M6 system for medium to large-size businesses. Reviewed inventory in the system to find router locations and make needed assignments.Aided with researching error messages when orders closed and resolved conflicts in the system.

Managed daily orders.Assigned customer IP address and updated internet records. Oversaw assignments for new customers provided in the system by the design team and built assignments in a variety of routers. Wrote script to make needed service changes later. Created hot cuts for conference calls with other departments to make changes for customers and schedule time.

Developed and implemented corporate inventory for computers and equipment.Established equipment purchasing program for computers and other technology equipment.Evaluated and maintained vendor relationships.Hired, trained, and supervised staff that provided nationwide IT services. Oversaw staff evaluations, training, and goal setting.Created and implemented multiple computer rollout projects.Troubleshot and repaired customer computer issues.Recognized as a company award winner for satisfaction in providing customer service.Led the creation of a computer distribution process decreasing customer wait times.Forecasted and budgeted computer needs for a growing company.Built laptop and desktop computers to configurations required by position for new employees. Oversaw purchasing and inventory including computer, printer, and peripheral devices across the country.