Christopher Moton Email & Phone Number

Round Rock, Tx, Us

Round Rock, Texas, United States

Houston, Texas

Houston, Texas

Barista/GuestRelations

Houston, Texas Area

Orchestrated dynamic sales strategies, leading and motivating the team to consistently surpass sales goals within the retail environment. Demonstrated proficiency in overseeing comprehensive store operations, encompassing stock control, shipping logistics, cleanliness maintenance, and beyond.Key Responsibilities:- **Strategic Sales Leadership:** Drove sales initiatives with a strategic mindset, guiding and empowering the team to not only meet but exceed established sales targets.- **Operational Excellence:** Oversaw all aspects of store operations, including meticulous stock control, efficient shipping processes, and maintaining an immaculate store environment to enhance the overall customer experience.- **Customer-Centric Approach:** Cultivated an exceptional shopping experience for customers through strategic staff training initiatives, ensuring that the team consistently delivered unparalleled service.- **Compliance and Organization:** Ensured strict adherence to company policies and procedures, maintaining an organized system for task completion and goal achievement.- **Effective Communication:** Facilitated transparent communication channels among management and employees, fostering a collaborative environment conducive to achieving common goals.- **Customer Service Pinnacle:** Upheld and promoted high standards of customer service, elevating ECCO's reputation as a customer-centric brand.- **Cultural Contribution:** Contributed to ECCO's positive culture by fostering a proactive and positive attitude among team members, aligning with and reinforcing the company's values.- **Adaptability and Special Projects:** Demonstrated adaptability by taking on additional duties and spearheading special projects as assigned, showcasing a commitment to the continuous improvement of store operations.

Houston, Texas Area

In my role as a Prepared Foods Supervisor, I was responsible for:- Scheduling and team supervision.- Maintaining attractive displays in line with our regional vision.- Collaborating closely with the Prepared Foods Team Leader.- Ensuring smooth team operations.- Serving as the Manager on Duty for various sub-teams.- Prioritizing courteous and efficient service for customers and team members.- Promoting a positive company image.

Houston, Texas

Established and fostered robust interpersonal connections with IHOP colleagues and guests, upholding a commitment to exceptional service in accordance with IHOP Standard Operating Procedures (SOP). Key Achievements:- **Guest Relations Excellence:** Addressed guest concerns promptly, employing the L.A.A.F. (Listen, Apologize, Act, Follow-up) methods, while actively seeking and appreciating feedback to enhance the overall guest experience.- **Effective Communication:** Skillfully communicated food orders and service requests to team members, ensuring seamless coordination in a dynamic service environment.- **Mastery of IHOP Standards:** Demonstrated a comprehensive understanding of IHOP terminology, abbreviations, and menu knowledge, contributing to a smooth and efficient operational flow.- **Supply Management:** Proactively managed supplies in service and dining areas, maintaining optimal inventory levels, and consistently adhered to health and safety guidelines.- **Table and Area Maintenance:** Set and cleared tables with precision, maintained cleanliness in dining areas, and diligently performed assigned cleaning tasks under the guidance of supervisors.- **Physical Aptitude:** Displayed physical capability by lifting up to 25 pounds, contributing to the efficient execution of various tasks within the restaurant environment.

Drove positive and consistent sales growth, consistently surpassing company goals across all profit and loss categories. Led comprehensive restaurant operations with a focus on strategic decision-making, unwavering staff support, and fostering positive and consistent guest interactions. Maintained meticulous scheduling and planning, prioritizing high levels of cleanliness and sanitation throughout all facets of daily operations.Key Achievements:- **Sales Growth Leadership:** Spearheaded initiatives to achieve and sustain positive sales growth, consistently exceeding company benchmarks in all profit and loss categories.- **Holistic Operations Management:** Oversaw the entirety of restaurant operations, leveraging decisive daily decision-making, providing unwavering support to staff, and ensuring a positive and consistent guest experience.- **Strategic Scheduling and Planning:** Demonstrated expertise in effective scheduling and planning, optimizing resource allocation for streamlined operations and heightened efficiency.- **Cleanliness and Sanitation Excellence:** Maintained elevated standards of cleanliness and sanitation, contributing to a hygienic and inviting environment for both staff and guests.- **Efficient Reporting:** Prepared comprehensive reports at the end of each shift, including but not limited to Daily Sales Reports, Daily Cash Interims, and Daily Labor Controls. Executed processes that ensured meticulous control over all company assets.

Managed cash register operations with a focus on safeguarding company assets, exhibiting a consistently polite, friendly, and professional demeanor in this pivotal customer-facing role. As a key problem-solver, demonstrated comprehensive knowledge of overall business operations. Ensured prompt and courteous service in all circumstances, fostering a positive customer experience. Maintained a neat, clean, and professional appearance at all times, greeting customers with friendliness and attentiveness. Stayed informed about promotions and advertisements, executing accurate and efficient register operations, including handling payments and making change promptly. Proactively facilitated a swift and courteous check-out process, taking additional directed duties in stride.Key Responsibilities:- **Cash Register Management:** Oversaw cash register operations, prioritizing the safeguarding of company assets while executing accurate and efficient transactions.- **Customer-Focused Approach:** Maintained a consistently polite, friendly, and professional demeanor, demonstrating problem-solving skills and a deep understanding of overall business operations.- **Service Excellence:** Provided prompt and courteous service in all situations, contributing to a positive and memorable customer experience.- **Promotion Awareness:** Stayed informed about all promotions and advertisements, ensuring accurate communication to customers and seamless execution at the register.- **Efficient Transaction Handling:** Accurately rang on registers, meticulously maintained cash and media, and promptly and accurately processed payments and provided change.- **Flexibility and Additional Responsibilities:** Performed additional duties as directed, showcasing adaptability and a willingness to contribute beyond the core responsibilities of the role.

San Antonio, Texas Area

Oversaw and orchestrated comprehensive restaurant operations with a focus on optimizing performance and adhering to established standards. Directed and coordinated the efforts of non-management personnel to ensure a seamless dining experience.