Chris Mulhern Email & Phone Number

Madison, Wisconsin, United States

Thoroughly assessed the needs and pain points of clients to identify suitable software solutions that enable clinical research management across unique workflows, data management requirements and regulatory compliance needs.• Delivered over 300 compelling and informative software presentations to clients tailored to unique workflows; Specialized in presentations across Advarra’s entire suite of 8 different Clinical Trail Management technology solutions to users across the client organization, including to executive leadership.• Collaborated with cross functional teams, including sales, marketing, product development, and support to foster strong client relationships and ensure alignment of activities throughout the client sales cycle. Served as the product subject matter expert and main point of contact for all technical product questions; Provided feedback and suggestions to the product development team on enhancements and new features for the product based on industry trends, regulations, and advancements in clinical trial management software solutions• On track to meet individual sales quota of over $1.5 Million in annual recurring revenue for 2023.• Trained and mentored new hires on Advarra’s suite of clinical trial management solutions.

Madison, Wisconsin, United States

• Thoroughly assessed the needs and pain points of over 200 clients to identify suitable software solutions that enable clinical research management across unique workflows, data management requirements and regulatory compliance needs.• Delivered over 300 compelling and informative software presentations to clients tailored to unique workflows; Specialized in presentations across Advarra’s entire suite of 8 different Clinical Trail Management technology solutions to users across the client organization, including to executive leadership.• Met individual sales quota of over $1.5 Million in annual recurring revenue each year.• Provided over 100 product demonstrations annually across 6 products to both new prospects and existing Advarra customers.

Madison, Wisconsin, United States

Thoroughly assessed the needs and pain points of over 200 clients to identify suitable software solutions that enable clinical research management across unique workflows, data management requirements and regulatory compliance needs.• Delivered over 300 compelling and informative software presentations to clients tailored to unique workflows; Specialized in presentations across Advarra’s entire suite of 8 different Clinical Trail Management technology solutions to users across the client organization, including to executive leadership.• Met individual sales quota of over $1.5 Million in annual recurring revenue each year.• Provided over 100 product demonstrations annually across 6 products to both new prospects and existing Advarra customers.

Madison, Wisconsin Area

Built deep customer relationships by providing expert technical support for 10 Academic Research Centers using Advarra technology; promptly responded to online inquiries or phone calls with an initial response time of less than 24 hours.• Trained and educated OnCore, eReg and EDC end users on workflows and newly released features to maximize client adoption and optimize their organization’s clinical trial management.• Collaborated with Product Support Engineering, Database Engineering, and Product Management to address software bugs; strategize across Advarra teams to develop plans to fix client specific issues; Identity clients who need issues to be escalated the appropriate team or leadership; scheduled meetings with cross functional teams and the client to promptly alleviate issues or concerns.• Assisted client in cleaning up financials data records in OnCore, allowing them to realize over $100,000 in revenue earned but not invoiced.

Managed the Hematology Disease Oriented Team consisting of 4 Clinical Research Coordinators. Interviewed, hired, and trained all 4 coordinator positions.• Served as point person throughout the life of all studies; assessed performance of all 4 clinical research coordinators using the UW HR department’s Performance Management System; • Oversaw the conduct of over 30 clinical trials throughout all protocol stages from activation to closure. Collaborated with Primary Investigators and other cross functional teams throughout the life of the study, including reviewed potential clinical trials to identify feasibility, wrote protocols for investigator-initiated trails, provided input on study conduct, and served as point of contact for the regulatory coordinator.• Expanded the Hematology/Bone Marrow Transplant Team’s study portfolio to include new Immunotherapy clinical trials that have never before been opened at the UW Cancer Center.• Oversaw the growth of the Hematology/BMT Team from 3 clinical research coordinators to 4.

Provided study investigators weekly updates on active study participants, including response to treatment, adverse events, and protocol compliance.• Coordinated study participation in accordance with protocol for 8 to 10 patients on 5 to 6 active clinical trials for hematologic cancers. Handled various areas, including recruiting and screening patients for participation; scheduling and conducting clinic visits according to study protocol; monitoring and reporting adverse events in a timely fashion per study and Cancer Center guidelines; Submitting study data in accordance with protocol and within protocol specified timeframe; Scheduling monitoring visits with protocol sponsors and assisting monitors during site visits.• Worked with a variety of different health care providers, including physicians and nurses to identify study patients, monitor and report adverse events, and schedule and conduct study visits.• On-boarded and successfully trained 3 clinical research coordinator colleagues; Lead the job shadowing program.