Results-driven Branch Manager with over a decade of experience in management, sales, fleet management, and operations. Proven track record in leading high-performing teams, driving profitability, and executing effective marketing strategies. Strong background in sales, logistics, supply chain, customer service, and business growth with a dual major in Marketing and Entrepreneurship. Adept at managing large-scale operations and building strong client relationships.

• Participated in 6 months of on the job training and mentoring with the largest Account Executive at TQL.• Graduated from the training program and successfully built a portfolio of clients by researching and seeking out prospects via sales calls.• Provide expedited and standard refrigerated, dry and flatbed full-truckload service throughout the 48 states, Mexico and Canada to a book of clients gained thru cold calling and referrals.• Act as the liaison between client, carrier, shipper, and receiver.• Develop solid relationships with clients by providing them with excellent customer service.• Manage the movement of the client's goods, ensuring that they are picked up, transported and delivered on time to the client's satisfaction.

• Provided exceptional customer service in home care and lawn care • Supplied all of the material, labor, equipment and services necessary for the construction of the project• Prospected for new clients by means of cold-calling and gaining references• Painting, Staining, Landscaping, Lawncare, Pet-sitting

• Assisted in store operation (customer service, cashier, inventory, delivery)• Provided excellent customer service in person and via phone• Worked directly with customer to uncover customer needs• Sales