Christopher Murphy Email & Phone Number

Gold Coast, Qld, Au

Australia

In my most recent position, I managed direct reports to ensure the smooth execution of day-to-day assigned functions. Furthermore, I ensured customer success through corporate account management, training, and support. I deliver project management leadership to support Spindle's mission whilst directly reporting to Spindle's strategic growth leader. I oversee and ensure efficient installation of all plants based on set agreements between customers and Spindle. My responsibilities also include overseeing the smooth delivery of primary support for tickets in the region whilst proactively monitoring ticket completions and analytics. I drive and increase sales through remote and onsite visits, including engagements and presentations.Some of my key highlights during this role include:• Contributed to the launch and set up the future expansion of Dober's footprint in the Australian market in close collaboration with other products Dober provides.• Conducted comprehensive analysis to review high-level KPIs and identify areas of opportunities whilst training customers on identifying areas using SpindleLIVE.• Spearheaded all project implementation initiatives, including connectivity, installation, setup, and operational support procedures to align with required plant significant changes or upgrades.• Improve plant savings through the execution of analytical measurement tools.• Advocated and promoted a culture of continuous improvement by selecting new instrumentation/equipment and maintaining quality standards of existing equipment.

Gold Coast, Queensland, Australia

During this tenure, I delivered corporate account management leadership through strategic planning, consulting, sales, operations, analysis, and project management for 55 facilities across the Asia Pacific region. Moreover, I served as subject matter expert to clients and supported them in evaluation and transformation of their operations, and identification of potential improvements through innovative technology, resources, and solutions. I fostered strong partnerships with large customer base through assessment of business requirements, goals, and inefficiencies, and delivered high-quality on-site and virtual consulting services.My key achievements include:• Managed entire project management cycle, including product and hardware setup, upgrades from wired to wireless solutions, contractor hiring, creating site maps, developing standards, content, and documentation, training staff, engineering, and troubleshooting.• Expanded facilities from 20 to 55, achieved significant cost reduction and improved operational efficiency at each plant through successful management of six corporate entities.• Adopted vision-driven approach to anticipated customer needs and configured solutions based on economic and environmental trends, industry competition, and changes due to COVID-19 global pandemic.• Led and completed 250 corporate training hours, allowing executives, branch managers, and factory managers to effectively interpret data and apply efficient operational practises.

Globally

In that period, I was initially based in the United States and later relocated to Australia to expand Spindle's global operations and presence. I actively engaged, monitored performance, and ensured project managers accurately programmed and set up projects consistent with predefined client specifications.I was fully accountable for providing direct and expert services to support on-site managers in transforming their operations and achieving significant business and revenue growth by leveraging my in-depth knowledge of business operations and products. Key highlights of my accomplishments include:• Spearheaded planning, delivery, and evaluation of Spindle initiatives, including relationship building, customer support, and business development, focusing on achieving all key deliverables on time and within budget.• Produced remarkable customer experience, discovered and maximized potential business opportunities in close collaboration with internal stakeholders and sales teams.• Delivered significant performance improvements by providing quality training and evaluation to clients on-site and driving effective use of internet tools.• Planned, organized, and delivered major plant changes and upgrades in line with project specifications.

Globally

In that previous role, I demonstrated project controllership in strategic planning. I performed an initial field survey incorporating equipment, infrastructure, connectivity, business methods, display options, digital photography, intelligent design, and prospectus compilation.My notable contributions include:• Confirmed and validated the accuracy of equipment, instrumentation, and reporting by developing and deploying criteria and thresholds for site-specific alarms and alerts.• Conceptualized and established robust project plans with specific timelines and milestones.• Managed procurement and ensured equipment delivery in compliance with set requirements.• Developed professional skillset of the project team and enhanced performance through ongoing training and support.• Established new business opportunities and retained existing clients by creating effective partnerships with the sales team.

Equatorial Guinea

KEY ACHIEVEMENTS• Compiled geosteering and formation evaluation analytics by performing detailed MWD/LWD services• Maintained budgetary control, reporting to Management on monthly actual v. budget, operational costs and scheduling • Managed high-value equipment rig up and rig down processes, ensuring appropriate tools were maintained and that operational specifications ensured peak performance• Standardised compliance policies and procedures, resulting in best practice and increased operational efficienciesCareer Note/Additional ExperienceAviation Electronics Operator/Supervisor, United States Marine Corps

Master Of Business Administration (Mba), Global Management

Bachelor Of Science - Bs, Management, 3.5

Activities and Societies: Delta Epsilon Iota Academic Honor Society