Christopher Murray Email & Phone Number

Orlando, FL, US

Monroe, Louisiana, US

• Achieved 14,000 in order call deflections by identifying 38 bugs after testing 5 existing order enhancements.
• Optimized conversion rate by 50%.
• Reduced the number of eCommerce customers who experienced payment errors from 2,262 to 0 customers. Leveraged the Contentsquare tool and QA testing to identify API 400 client-side error and sorry page HCDE137 iframe.
• AB Testing: Reduced payment button click recurrence frustration by 13%.Web and Mobile App Testing
• Managed end to end, functional, regression and negative testing on web and mobile app iOS & Android devices to validate requirements / user stories, defect bug fixes and discover bad code. Developed, executed test.
• TestFlight: Verified updated code in beta versions of iOS app on mobile devices.

Atlanta, Georgia, US

• Improved online customer experience and reduced negative impacts to the BluPrint e-commerce customers.Web and Mobile Application Testing:
• Conducted end to end testing such as functional, negative and regression on web and mobile applications to satisfy user stories and validate bug fixes / upgrades functioned as designed. Discover weak points with.
• iOS and Android testing - Utilized Bitrise to install the latest iOS an Android builds and BugSnag to monitor bug errors and verify application stability.
• Reported, troubleshoot, followed-up, re-tested issues / bugs in to drive issue resolution.
• Orchestrated test plan and test case development and reviews for stakeholders to verify new features, bug fixes, critical testing and requirements were addressed and satisfied prior to launch.
• Performed responsive design cross browser testing in Safari, Chrome Dev and Firefox to verify web content and functionality displayed as designed on web and mobile devices.

Menlo Park, CA, US

• Improved online customer experience and reduced negative impacts to the Amazon e-commerce customers.Mobile Application Testing and POS:
• Conducted end to end testing such as functional, regression, negative, performance and end to end testing to verify Amazon web services functioned as designed on Zebra TC-70 Handheld Android Mobile and POS (Point of.
• Reported, troubleshoot, followed-up, re-tested issues / bugs in JIRA to drive issue resolution.
• Developed and executed test cases in TestRail to satisfy functional and business requirements.
• Orchestrated test plan and test case development and reviews for stakeholders to verify new features, bug fixes, critical testing and requirements were addressed and satisfied prior to launch.
• Actively participated in Agile / Scrum Sprint Standups, Kickoff, UX/UI Review, Decomposition, Estimation, Planning and Retrospectives.to present status, recommendations and concerns.

Chicago, Illinois, US

• Improved compliance corrective actions and issue resolution for 2,200,000+ Bank of the West customers.SharePoint Administration:
• Improved SharePoint managing site collection, InfoPath forms, task lists, library taxonomy, metadata, reports and SharePoint Designer workflows.
• Collaborated with business users and management to gather data from multiple sources to Develop test plans, business process development and Visio process mappings. Adapted quickly to requirement changes in Agile.
• Created and executed test cases in JIRA to verify MS SharePoint web application workflow, Adobe Photoshop and HTML coding functionalities.
• Performed security testing to verify SharePoint authentication and authorization
• Collaborated with business users and IT to gather business requirement, test case reviews and implementation.

Menlo Park, CA, US

• Improved customer experience and reduced negative impacts to 3,000+ customers of the iTrac Financial ERP.ERP Web Testing:
• Conducted end to end testing such as functional, negative and regression on Financial ERP web applications to satisfy user stories and validate bug fixes / upgrades functioned as designed by correctly calculated time.
• Performed basic SQL – with i.e. (joins, unions, having) in Microsoft SQL server for backend testing.
• Reported, troubleshoot, followed-up, re-tested issues / bugs in JIRA to drive issue resolution.
• Developed and executed test cases in HP ALM to satisfy functional and business requirements.
• Orchestrated test plan and test case development and reviews for stakeholders to verify new features, bug fixes, critical testing and requirements were addressed and satisfied prior to launch.

New York, NY, US

• Improved online customer experience and reduced negative impacts to customers of the paymentNet platform. (Payment Processing)
• Conducted end to end testing such as functional, regression and negative testing on the paymentNet platform to satisfy user stories and validate in the production, test and back-end environments correctly displayed.
• Performed basic SQL – with i.e. (joins, unions, having) in Microsoft SQL server for backend testing.
• Reported, troubleshoot, followed-up, re-tested issues / bugs in JIRA to drive issue resolution.
• Developed and executed test cases in HP ALM to satisfy functional and business requirements.
• Orchestrated test plan and test case development and reviews for stakeholders to verify new features, bug fixes, critical testing and requirements were addressed and satisfied prior to launch.