Customer Relationship Management and Social Relationship Management Account Manager for State and Local Governments for AK, HI, AZ, CA, ID, OR, WA-CRM Rep of the Quarter award winner-Consults Government Healthcare and Civilian Services agencies on all aspects of Constituent Relationship Management. Using CRM tools including but not limited to: Service Automation, Knowledge Base/Content Tools, Social Medial Optimization, and Constituent Interest Marketing .-Works with government Lines-of-Business and CIO's to create software solutions for addressing agency initiatives, such as: Open Government, Data Center Consolidation and Workforce Mobility.