As a Team Manager and Customer service professional (voice/chat/email) with more than four years of Customer Service experience and 1 year as a Team Manager, I have a strong track record of providing excellent customer service. I have worked with customers from all over the world and possess a deep understanding of different cultures and needs. While as a Team Manager, I possess a combination of qualities, such as effective communication skills, strong ethics, empathy, technical expertise, and the ability to inspire employees. Creating a positive work environment, maintaining team morale, and establishing healthy working relationships with team members.In addition to my Team Leading skills, I am also an experienced Subject Matter Expert before becoming Team Manager. I am proficient in using various software programs, including CRM systems, MS Office, and G Suite which will allow me to manage customer inquiries efficiently. My experience includes:-Training new hires.-Communicating in a transparent and constructive manner.-Encouraging the staff to collaborate so that the business can profit.-Obtaining input and settling disputes.-Enabling each employee to realize his or her own potential and advance within the organization.I am confident that my experience, knowledge, and enthusiasm can make me an excellent addition to your team. I look forward to the opportunity and hearing from you soon.