Christopher Naviaux Email & Phone Number

Indianapolis, In, Us

• Serve as an integral executive leader responsible for the IT budget and leading a team of upwards of 18 resources across 4 offices in driving the information technology vision, strategy, and execution supporting the top 50 Accounting firm, including infrastructure, hardware, and purchased and custom-developed software. • Introduced new and consolidated existing technologies, including consolidating the use of Zoom, Teams, and Jabber to Teams exclusively allowing easier collaboration across the firm, and migrated from Cisco hardline phones to Teams providing easier remote and hybrid work while securing significant cost savings. • Led the initiative to automate the e-filing process, removing the need to manually file with CCH, securing 97.6% automation, allowing for resources to pivot into higher level tasks, and saving hundreds of thousands of dollars.• Provided strategic direction and guidance in developing prep work concerning automated tax forms for 2 large clients that delivered 1K+ hours savings, resulting in 1 of the lowest realization clients becoming a top tier client and the other significantly exceeding 100% realization. • Responsible for advancing the firm’s security model delivering an increase in security while decreasing friction among staff. • Continuously focused on enhancing efficiency and introduced innovative support processes and ticketing solutions resulting in a 50% reduction in First Response time and 60% improvement to resolution time while maintaining the same level of staff. • Oversaw the integration following the acquisition of a smaller firm, ensuring a seamless transition into the KSM systems.• Utilized innovative and emerging technologies to drive efficiency across the firm, including migrating computer resources to the Cloud, creating a system to automate the processing of K1 forms capable of both 1st page and footnotes, and launched an Engagement Letter System to create and track progress internally and for clients.

Carmel, In

• Hired into the parent company as Director of Information Technology and leveraged expertise to provide assistance to Weaver Fundraising, such as identifying large gaps with a new concept the organization was investing millions of dollars in, earning the promotion to Chief Information Officer when the fundraising unit split off from the company.• Responsible for leading a team of 15 resources and contractors and vendors and led all information technology and Marketing for the $160M provider of fundraising solutions for nonprofit organizations, spanning infrastructure, hardware, and software applications.• Provided guidance in developing budgets, strategies, and solution delivery methodologies spanning ERP, data warehousing, and master data management, supporting organizational top performance. • Focused on implementing innovative technologies to increase efficiency, such as pivoting from PHP to Angular for web development and Ionic to Flutter for mobile development, completing both in 9 months, as well as migrating the organization to the Cloud, assisting significantly in overcoming obstacles brought on by the COVID-19 pandemic and work from home situations.• Spearheaded the development of a mobile POS application that provided visibility into sales and inventory, supporting a user base of more than 300K managing orders, securing architecture testing to 112 orders/second.• Mentored, trained, and developed a strong COE team and established a solid foundation aligning talent and qualifications with the needs of the business and clients, lowering the daily volume of trouble tickets by 80% and significantly boosting the SLA resolution rate from under 20% to 86%.• Stepped into a leadership role for a stalled software development initiative, driving forward progress, launching an e-commerce solution and a mobile solution for consumer orders, as well as backend systems to support the administration of the order, delivering a 40% boost in e-commerce revenue.

Responsible for leading both software and Infrastructure projects.Key Achievements:• Teams are focused on the right tasks• Delivered software solution to allow for electronic records of flu clinic rather than manual recording and data entry• Updated Timeclock system for the network

Columbus, In

• Responsible for serving on-site as Project Manager with Cummins Inc., a Fortune 500 corporation, leading a $10M initiative to implement Business Intelligence solutions by Teradata, delivering leadership with transparency and vision into the health and direction of finances, performing as liaison facilitating the flow of communication with the vendor during contract renegotiations. • Introduced Lean methodologies and improved processes that revolutionized the effectiveness of the project and served as a trusted advisor providing direction and guidance in areas of business, vendors, and IT staffing.

Primary strategist and authority over creation of mobile application (external) and web-based application for enterprise (internal). Support individual ADESA auto auctions to ensure optimum operations. Gather, synthesize and translate complex business requirements into actionable project strategies. Build, develop and mentor support team against aggressive performance metrics. Key Achievements• Integral leader of release management planning and execution • Provide comprehensive oversight and change focus for all QA and UAT testing • Responsible for 500k budget• Provide Project Management leadership for developing enterprise web application and external facing mobile application• Provided leadership for developing Customer Master• Partnered with business to define scope and requirements for all development efforts• Provided project status to stakeholders (Business and IT) on a regular basis• Provided leadership to a team of developers and managed 3 vendors. o Technologies included SQL, Database Administration, IBM Broker, .NET, iOS/Android native, HTML5, Oracle, and java

Indianapolis, Indiana Area

Directed all aspects of M&Q enhancement projects, from inception through evaluation. Delivered comprehensive trainings for all account project managers, ensuring cohesive, measured team performances. Managed and critiqued all project managers across M&Q area. Key Achievements• Critical chain expert relied upon by senior management and project stakeholders

Oversaw and optimized 48 projects within Lilly USA, ensuring timely, cost-efficient project deliverables. Architected and directed team of employees and vendors to deliver Marketing Management System. Worked through vendor personnel issues to optimize technical processes and understanding. Influenced validation team to allow new approach to testing in order to deliver on time while maintaining quality. Key Achievements• Subject Matter Expert for two new project management technologies (MS Project Server and ProChain); Assisted team of 14 project managers to utilize new tools and transition existing projects• Spearheaded creation of reusable process to retire systems, which allowed for retirements to be completed consistently on shorter timeframe with less risk; Process enabled 30 retirements to be completed in less than six months• Managed multiple large scale data warehouse projects with budgets ranging from 100k -10M• Influenced development efforts and issue resolution thought the project lifecycle• Instrumental in capture 30% budget reduction through advisement of senior leadership• Presenter at first annual Critical Chain Symposium • Critical Chain Expert Certified Process Control Engineer 2002 – 2005 Planned and managed two impactful upgrades in support of plant’s data historian function, which captured and stored 25,000+ active data points. Interfaced with business leaders to gather and apply requirements. Key Achievements• Implemented 100+ change requests consisting of both new capabilities and life cycle management while maintaining good manufacturing practices (GMP)• Global technical SME for Aspen• Introduced analytical reporting capability to manufacturing site allowing streamlined process analysis• Reduced at-risk data loss from total system failure by 99%• Optimized archiving process to allow standard data backups on more frequent basis• Implemented process to automate documentation of all data points

Founded, grew and eventually sold construction company specializing in custom concrete, brick and stone mason work. Executed all startup requirements, including building of articles of incorporation, sales infrastructure, marketing plan and staffing. Negotiated supplier pricing to reduce costs and improve quality of services. Handled hiring, management and payroll of all team members. Key Achievements• Captured 10X revenue growth over five-year span