Christopher Naylor Email & Phone Number

Las Vegas, Nevada, United States

- Handle the State of Nevada’s Energy needs as they relate to transportation.- Define and track program level KPIs and budgets- Build and maintain systems to collect and analyze program data- Gather and merge data from multiple sources- Build interactive program dashboards- Analyze program performance and make recommendations- Manage special projects or programs

Laguna Woods, Ca

-Work directly with senior management and key stakeholders to identify critical performance areas and opportunities, perform gap and risk analysis, cost estimations and implements plans for corrective actions and opportunities to capture. -Prepares and monitors three separate annual budgets for a department of 186 employees overseen by 46 board of directors and multiple committees to make recommendations for management for a village with 18,000 residents.-Analyzes complex data, policies, practices, systems, procedures, and develops written summaries on findings and recommendations through presentations or written reports.-Obtained a $181,500 energy grant and oversaw state of the art electric vehicle charging project from start to finish.

Newport Beach, Ca

-Developed Key Performance Indicators (KPIs), reported functional specifications and contributed to the design and implementation of operational processes, procedures and policies.-Managed and oversaw our Field Service Automation (FSA) software. Drive data analysis and independently designed performance and financial reports as defined by departmental managers.-Gathered detailed requirements and tracked new operational reporting requirements from support management teams, and collaborate with IT to develop, test, and automate new operational reports as required.-Eliminated 100's of hours of labor used for various administrative tasks, created Overtime report with over 80 suggestions to help eliminate unnecessary expenses, created a vehicle tracking vs payroll vs Operations software analysis to identify 980 payroll irregularities, created new Warranty Management System, provided 24/7 support to various VPs & Directors, developed numerous training guides and feedback for new team members, replaced 75% of our Senior FSA System Administrator's tasks while managing core tasks, completed Phone/Internet audit of all our sites saving over $300,000 yearly, identified an accounting error which doubled overtime expense creating $400,000 of over cost estimate, created yearly budgets for 500+ sites and analyzed P/L each month, helped eliminate 1,000+ supply chain errors creating an all-time low for unaccounted services.

Foothill Ranch Ca

-Researched and responded to outstanding orders, shipments, product and service related questions from Oakley consumers and dealers providing accurate and complete responses by email, social media and by phone.-Handled virtually every aspect of Oakley's back office support including lost packages, escalated incidents, requests for credits, refunds, replacements, credit card declines, and product registration. -Helped develop new warranty program saving more than $400,000 on unnecessary shipping costs and thousands of hours of labor in the first year.

Irvine Ca

-Proactively pursued established leads and closed loans with current clients.-Cold calling, direct mailing, door-to-door, and networking to establish new clients and develop relationships.-Familiarized myself with a variety of loan products as well as lenders.-Interviewed loan applicants, collect and process requisite documents and price loans for clients.-Constant telephone communication, internet knowledge, and email correspondence were fundamental tools utilized.

Greater New York City Area

-Conducted daily research on various markets and stock sectors to identify optimal trading scenarios. These set ups are derived from technical levels, fundamental data or breaking news. Each situation must fit a certain criteria regarding average volume, liquidity, and volatility with an overall goal for the portfolio is to follow the trend of the US market and hedge accordingly.-Produced daily research describing high probability trading opportunities and distribute this information to the entire firm at daily strategy meetings.-Managed multiple proprietary accounts that consist of equity, ETF and option positions, totaling two million dollars in buying power.-Helped facilitate the financial transaction in which consumers trade stocks, bonds and options in the secondary market.-Incorporated a wide range of marketing techniques including 400 daily calls to various professionals (13 hrs/day).