Christopher Nelson Email & Phone Number

Barrie, On, Ca

Barrie, On, Ca

Barrie, Ontario, Canada

• Support the day to day operations of the Campus Ambassador Program which may include daily check-ins (in person and online), creating and updating training materials, implementing a break schedule and supervising staff• Monitor designated entrances and COVID-19 supply tables to ensure that Georgian employees and students are following correct protocols and procedures•Managed several inboxes and calendars at once: Personal inbox, Campus Ambassador inbox, OHS inbox; Organized calendar on Teams to include due dates on OHS projects, JHSC inspections, Safety meetings, PPE meetings and Follow-up e-mail dates•Received and distributed PPE across Barrie Campus including: E-mail correspondence, delivery to classrooms, shipment processing, recording deliveries with Excel Spreadsheets and responding to the PPE employee form•Conducting safety inspections across campus while offering suggestions on corrective action; Filling out the JHSC Inspection Report, updating records, contacting managers and tracking progress through e-mail follow-ups•Provided support for the Campus Ambassador program with break scheduling, payroll forms, creation of training modules, updating guideline binders and walk-arounds

Vancouver, British Columbia, Canada

•Researched, designed and developed E-commerce website that adhered to company’s vision while troubleshooting any issues or discrepancies that may arise•Created and evaluated social media advertisements based on their performance metrics, administered new launches and gauged statistical data reports/analysis•Handled confidential customer information (addresses, emails, payment) in a safe, organized and up-to-date Excel spreadsheet•Processed and maintained invoices, purchase orders, inventory and inboxes

Vancouver, British Columbia, Canada

•Provided superb customer service skills to the 300-400 guests per night while confidentially handling numerous tasks at once; received positive feedback from dozens of guests on approachable and knowledgeable service•Collaborated and directed large parties to create a family-style dinner menu that exceeded their expectations; reviewed guest notes prior to arrival•Accepted and processed all payment types while handling a cash float•Provided cross-function support throughout the restaurant whether it be helping guests to their seat, clearing off tables, running food or assisting the bar

Vancouver, British Columbia, Canada

•Maintained a clean and comfortable atmosphere by scanning environment for physical hazards, inappropriate employee or customer behavior, and near-miss accidents•Ensured customer complaints were dealt with in a calm and efficient manner using excellent emotional intelligence skills•Verified completed opening and closing duties making sure policies, procedures and regulations were correctly followed

Fort Mcmurray, Alberta, Canada

•Trained two dozen new servers on health and safety protocols, restaurant values and service expectations to ensure their success within the company•Followed provincial guidelines on alcoholic consumption by ensuring guests safety by being of age and/or not abusing alcoholic beverages•Documented observations and reported on trainee’s strengths and weakness in a constructive manner, delivering feedback to general manager as needed

Graduate Certificate, Human Resources Management And Services

Public Relations, Advertising, And Applied Communication