I manage a team of professionals including those who are securities licensed for a financial advising office with multiple full-time financial advisors. I led our office through updating current technology (CRM, Data Aggregation) while building efficiencies that benefit our clients.I handle employee hiring, training and discipline.I work with new and existing clients to handle account and market questions.

I am responsible process improvements and implementing cross department initiatives between multiple teams. I handle escalated case consults requiring input from legal, regulatory and other departments.• Worked with multiple departments changing process to adapt to new technology resulting in fastercycle time.• Led a team of 8 analysts updating 1,800 documents for regulatory, legal and processing updates.

I was responsible for supervision and surveillance of Thrivent’s insurance and securities business.• Led continuous improvement project, which eliminated the need to manually review over 2,000applications each year.• Analyzed multiple product lines with various regulatory guidelines, sometimes requiring research tomaintain compliance.

Worked with individuals and businesses on financial strategies for the short and long-term.• Conducted comprehensive portfolio reviews to reevaluate objectives and projected portfolioperformance.• Created marketing initiatives utilizing community activities.

Work with local restaurant, bars and grocery stores to increase profit through Wirtz product book. This happens through creating new menus, running promo events, and business math.

Ran daily operations including training new staff, handling customer complaints, daily financial records, and handling events with local businesses