Chris Newman Email & Phone Number

MEET CHRIS – An experienced, entrepreneurial, data-driven, strategic digital business leader with a commercial background. I have 20 years of commercial experience & 16 years of experience in managing teams and 11 years managing digital products.PASSIONATE ABOUT – Creating successful products & solutions that help solve problems.SPECIALTIES - digital transformation, project management, agile methodologies, product launches, strategy, product development, e-commerce, innovation, mobile apps, SEO, digital marketing, customer research, market analysis and data analysis, mentoring, coaching and driving agile teams.ACHIEVEMENTSLaunched three digital products for AoC Services - AoC Jobs in September 2014, AoC Jobs App in October 2017, Education Recruiter Applicant Tracking System in July 2020, off the back of market analysis, customer research and user researchMigrated the AoC Jobs website from a SAAS provider to a new bespoke web platform, providing better SEO performance, UX/CX and enabling more innovationImplementation of user-centric strategy to all product development through data analysis, market analysis, user/customer research, and tools like Google Analytics and Hotjar. Helping us understand user journeys, solve problems, and get feedback quickly, enabling us to implement practical changes, improve processes, reduce user/customer drop off, and develop USP features for our products to give us a market advantageImplemented Monday.com for managing projects, helping to increase engagement with stakeholders (inside and outside the business) that were feeding into the project lines, as well as providing a transparent and succinct overview of the project development via the dashboard reporting toolImplemented AI (Machine Learning) technology to improve search results and customer recommendations, increasing goals and user actions by 24.9% YOY Implemented BOT technology, which improved our customer satisfaction rating, reduced email traffic, increased e-commerce sales and sales leads Moved to Clickcast programmatic tool, increasing engagement from targeted audiences whilst reducing CPC and CPA across our marketing channels, improving user and customer engagement and increasing salesDeveloped and implemented SEO content strategy using google trends data and SEMRush to improve organic search performance, ensuring that our content gets featured for key search phrases, we have more landing pages appearing in search results, seeing an 81.19% increase YOY in organic traffic

Listed skills include Event Management, Management, Coaching, Business Planning, and 28 others.