Christopher Nichols Email and Phone Number
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As the COO of HomeWorks Energy, I lead the strategic planning and execution of our organization's simple but powerful mission: Energy Efficiency, Simplified. I have a proven track record of simultaneously scaling revenue and profitability without sacrificing the customer experience. I've been a key driver of HomeWorks' success, from training installers in 2014 when we first crested 1m in revenue, to leading the strategic initiatives to bolt on residential home services such as HVAC, electrical and remediation services, leading us to 110m in revenue in 2023. I'm proud to say HomeWorks Energy is now the leading residential energy efficiency and decarbonization provider in the US. Driving the next phase of our business's evolution, I am spearheading the operational integration of strategic acquisitions and growth into adjacent markets and services. I could not be prouder of the team around me, and the positive impact we've made in the communities we serve.
Homeworks Energy, Inc.
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Chief Operating OfficerHomeworks Energy, Inc. May 2021 - PresentMedford, Ma, UsGrew revenue 100+%, from 55m in 2020 to 110m in 2023- Full operational P&L ownershipCurrently leading a team of 500+ FTEs, including:- Sales: Home Energy Specialists, Comfort Specialists, Inside Sales Reps, CSRs, 150+ FTE’s- Field Ops: Weatherization and HVAC techs, plumbers and electricians, 300+ FTE’s- Internal Ops: Account and project coordinators, 50+ FTE’sPartnered with fellow senior leaders to create and execute a strategic vision focused on geographic growth via M&A and organic growth by leveraging utility partnershipsGrew market share of core services by partnering with utility officials to become the state's first home performance contractor to perform income eligible home energy assessments and HVAC installationsLead acquisition and operational integration of a 10m business in adjacent geography- Built shared infrastructure platform- Implemented Operational Excellence: Performance KPI’s, Sales process, Inside sales, QC Processes etc...
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Vice President Of OperationsHomeworks Energy, Inc. Sep 2016 - May 2021Medford, Ma, Us#202 on Inc. 5000's 2017 list of fastest growing US companiesGrew revenue from $16m in 2016 to $55m in 2020Became responsible for all revenue lines, adding HVAC sales and operationsScaled existing operations of home energy assessments, weatherization and HVAC installations by launching new initiatives, including:- HomeWorks University, LMS with 300+ custom built modular courses- Streamlined permitting processes via automation and town inspector relations:12k permits/ year- Virtual inspections, tripling the efficiency of the field management teamDiversified product offerings to include residential electrical services, mold remediation and recurring revenue HVAC memberships, increasing the customer lifetime value 20%
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Director Of OperationsHomeworks Energy, Inc. Apr 2015 - Aug 2016Medford, Ma, Us#102 on Inc. 5000's list of fastest growing US companiesIncreased revenue from $3.4m in 2015 to $36m in 2016 Became the head of the weatherization operations- Increased annual department revenue from $2.2m to $23m - Scaled weatherization team from 10 to 65 installers - Increased efficiency by increasing the installed dollar per truck from $1850/day to $2550/day - Increased external quality control score by 20%, achieving Mass Save Tier 1 status
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Home Energy Specialist ManagerHomeworks Energy, Inc. Jan 2014 - Aug 2015Medford, Ma, UsJoined an early-stage home performance contractor, 9th person in the door.Recruited, on-boarded, and successfully scaled a sales team from 5 to 11. Increased sales revenue from $1.2M in 2014 to $3.4M in 2015 by implementing:- KPI’s and diagnostic metrics- An in-home sales training program- Selling tools: Savings calculators and digital quotingIncreased install rate from 60% to 85%, key to the survival of an early stage, self-funded start up
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Weatherization Training And Development ManagerNext Step Living Feb 2012 - Nov 2013Boston, Ma, UsDeveloped and implemented a training program that reduced the average time needed for an apprentice to become a crew leaderLaunched safety and compliance program. Drove down LTA costs by introducing LTA tracking, attendance tracking for toolbox talks and recurring trainings amongst other initiatives -
Home Energy Specialist & Hers RaterCenter For Ecotechnology Jan 2006 - Jan 2011Northampton, Ma, UsPerformed home energy assessments, routinely atop monthly sales leaderboardsIncreased sales by 25% by implementing new customer acquisition strategies Performed onsite inspections including blower door testing, duct blaster testing, insulation and air sealing scoring etc...Managed 2 weatherization teams
Christopher Nichols Skills
Christopher Nichols Education Details
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University Of Massachusetts AmherstArchitecture
Frequently Asked Questions about Christopher Nichols
What company does Christopher Nichols work for?
Christopher Nichols works for Homeworks Energy, Inc.
What is Christopher Nichols's role at the current company?
Christopher Nichols's current role is COO @ HomeWorks Energy | Strategic Planning & Execution | Leadership | PnL Management.
What is Christopher Nichols's email address?
Christopher Nichols's email address is ch****@****net.net
What is Christopher Nichols's direct phone number?
Christopher Nichols's direct phone number is +141328*****
What schools did Christopher Nichols attend?
Christopher Nichols attended University Of Massachusetts Amherst.
What are some of Christopher Nichols's interests?
Christopher Nichols has interest in Reading, Cats, Exercise, Electronics.
What skills is Christopher Nichols known for?
Christopher Nichols has skills like Microsoft Office, Customer Service, Sustainability, Microsoft Excel, Leadership, Strategic Planning, Project Management, Energy Efficiency, Profit And Loss Management.
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