Manage all aspects of an e-commerce business, including product sourcing, inventory management, pricing strategies, and sales optimization.Utilize data-driven insights to increase product visibility and improve customer satisfaction.Handle customer service, order fulfillment, and maintain a 100% positive feedback rating.Implement digital marketing strategies such as SEO, social media, and paid ads to drive traffic and sales growth.

Tracks company metrics, including post-paid vs. prepaid activation's, insurance programs and methods of financing devices, accessories and servicesManages Sales Force customer profiles for tracking and relationship building with clientsCommunicates knowledge of offered products and plansMentor newly hired staff by assisting with on boarding of overall operations and conducting follow up assignments.Resolves technical issues and improves operational performance on multi-functional/department basis to ensure overall store productivity.Works directly under management and senior leadership to ensure overall customer satisfaction and store metrics are achieved.Managed and tracked employee referrals and first time clients, to identify new trends of emerging leads.

Conducts private personal training sessionsEvaluates client’s needs and tailors a personal training program to meet his or her goalsTracks client progress and adjusts training program accordingly