Sales Lead Manager
Current-Proactively using all available resources to generate new sales resulting in a 70% average conversion rate -High-level amount of daily inbound and outbound calls (60-75 calls per day)-Sort, distribute and monitor RFQ’s as well as online customer service concerns to ensure quality and efficiency, while anticipating and resolving issues or delays.-Demonstrate time management by processing numerous urgent and special requests for upper management, vendors, recurring and new customers, as well as co-workers.-Effectively oversee the daily operations of; local warehouse inventory and tracking, sample distribution, sales team meetings.-Managed all custom orders to ensure quality and accuracy. -Responsible for reconciling invoices weekly to ensure proper billing and payment.-Maximize customer satisfaction through relationship building, problem-solving, and addressing issues related to delivery or product-Complied competitive analysis to ensure products and pricing yielded the most profit without sacrificing quality.
