Christopher Norrie Email & Phone Number

Edinburgh, Scotland, United Kingdom

Assisting in the operations of a fast-paced award-winning gastropub. Creating and producing high-quality cocktails and tailoring drinks to customers specific requests. Processing card payments and maintaining the EPOS system by helping to resolve technical issues quickly and efficiently. Handling sensitive customer data in line with GDPR. General maintenance and upkeep tasks around the premises such as repairing industry equipment, painting and remodelling.

Welcoming guests into the indoor and outdoor restaurant and café areas, ensuring Covid-19 safe compliance from all visitors. Supervising and advising team members to assist managers with carrying out a successful shift. Communicating with guests and colleagues in person and over the phone, ensuring consistent high standard of service. Attending to guests’ specific needs, selling and preparing high-quality coffee orders. Responsible for opening and closing procedures, including End-of-Day finances using EPOS system.

Cruden Bay, Scotland, United Kingdom

Fulfilling and overseeing a variety of different roles including bar service, waiter tasks, and kitchen assistance. Preparing and delivering orders to customers. Building relationships with regular customers and keeping up to date with client preferences, menu changes, adapting menu designs and details when necessary. Creating room reservations and checking residents in and out, dealing with all enquiries, and resolving any problems over the phone and in person. Maintaining high presentation standards of the bar, restaurant and reception areas.