Christopher N. Email & Phone Number

New York, United States

United States

• Network Installation and Configuration: Set up, configure, and maintain Cisco routers, switches, and firewalls in various environments.
• Troubleshooting and Support: Diagnose and resolve network issues, including connectivity problems, hardware failures, and software malfunctions, ensuring minimal downtime.
• Client Interaction: Collaborate with clients to understand their network needs, provide solutions, and ensure customer satisfaction.
• Network Design and Implementation: Design and implement network architectures based on client requirements, optimizing performance and security.
• Documentation: Create and maintain comprehensive documentation of network configurations, procedures, and changes for future reference.
• Monitoring and Maintenance: Regularly monitor network performance and conduct routine maintenance to ensure optimal functionality and security.

New York, United States

• Handle incoming and outgoing calls from clients regarding their IT systems.
• Use “Log me in” remote access system, to monitor and configure over 100 client systems.
• Install, troubleshoot, and retire hardware at client locations.
• Create tickets and dispatch Techs to resolve any outages or onsite Troubleshooting.
• Document and log all assignments and tickets completed throughout the workday.

• Case Management: Conduct thorough investigations of reported cases, collecting and analyzing data to determine the scope and impact of public health issues.
• Interviews and Outreach: Engage with individuals and families to gather information, provide guidance, and offer resources related to health concerns and support services.
• Data Collection and Reporting: Maintain accurate records of case findings and submit comprehensive reports to inform public health responses and initiatives.
• Collaboration with Health Departments: Work closely with local health departments, healthcare providers, and community organizations to facilitate coordinated responses to health crises.
• Public Health Education: Educate individuals and communities about health risks, preventive measures, and available resources to promote wellness and safety.
• Follow-Up and Monitoring: Track case progress, ensuring timely follow-up with affected individuals and compliance with public health recommendations.

New York, United States

• Team Leadership: Supervise and motivate staff during shifts, ensuring a high level of performance and teamwork to meet store goals.
• Customer Service: Provide excellent customer service by addressing inquiries and resolving issues promptly, ensuring a positive shopping experience.
• Inventory Management: Oversee inventory levels, conduct stock counts, and manage product replenishment to maintain optimal stock levels.
• Cash Handling: Manage cash registers, oversee financial transactions, and ensure accurate cash handling and reconciliation at the end of shifts.2
• Training and Development: Train new employees on store policies, procedures, and customer service standards, fostering a knowledgeable and efficient team.
• Operational Oversight: Ensure compliance with company policies and procedures, including safety protocols and loss prevention measures.

Bachelor'S Degree, Criminology

Cyber Security, Information Technology

Certificate In Cyber Security CySA+