Network Installation and Configuration: Set up, configure, and maintain Cisco routers, switches, and firewalls in various environments.• Troubleshooting and Support: Diagnose and resolve network issues, including connectivity problems, hardware failures, and software malfunctions, ensuring minimal downtime.• Client Interaction: Collaborate with clients to understand their network needs, provide solutions, and ensure customer satisfaction.• Network Design and Implementation: Design and implement network architectures based on client requirements, optimizing performance and security.• Documentation: Create and maintain comprehensive documentation of network configurations, procedures, and changes for future reference.• Monitoring and Maintenance: Regularly monitor network performance and conduct routine maintenance to ensure optimal functionality and security.• Technical Training: Provide training and support to clients and staff on network systems and best practices.• Project Management: Participate in or lead projects involving network upgrades, migrations, and new installations,ensuring timely and within-budget completion.• Compliance and Security: Ensure that all network solutions adhere to industry standards and organizational policiesregarding security and compliance.• Collaboration with IT Teams: Work closely with other IT professionals to integrate systems and enhance overallnetwork efficiency.

• Handle incoming and outgoing calls from clients regarding their IT systems.• Use “Log me in” remote access system, to monitor and configure over 100 client systems.• Install, troubleshoot, and retire hardware at client locations. • Create tickets and dispatch Techs to resolve any outages or onsite Troubleshooting.• Document and log all assignments and tickets completed throughout the workday.

Case Management: Conduct thorough investigations of reported cases, collecting and analyzing data to determine the scope and impact of public health issues.• Interviews and Outreach: Engage with individuals and families to gather information, provide guidance, and offer resources related to health concerns and support services.• Data Collection and Reporting: Maintain accurate records of case findings and submit comprehensive reports to inform public health responses and initiatives.• Collaboration with Health Departments: Work closely with local health departments, healthcare providers, and community organizations to facilitate coordinated responses to health crises.• Public Health Education: Educate individuals and communities about health risks, preventive measures, and available resources to promote wellness and safety.• Follow-Up and Monitoring: Track case progress, ensuring timely follow-up with affected individuals and compliance with public health recommendations.• Crisis Intervention: Respond effectively to urgent situations, providing immediate support and connecting individuals with necessary services.• Quality Assurance: Ensure adherence to public health protocols and guidelines, contributing to the improvement of investigation processes and case management strategies.• Training and Development: Participate in training sessions to stay updated on public health policies, best practices, and investigative techniques.

Team Leadership: Supervise and motivate staff during shifts, ensuring a high level of performance and teamwork to meet store goals.• Customer Service: Provide excellent customer service by addressing inquiries and resolving issues promptly, ensuring a positive shopping experience.• Inventory Management: Oversee inventory levels, conduct stock counts, and manage product replenishment to maintain optimal stock levels.• Cash Handling: Manage cash registers, oversee financial transactions, and ensure accurate cash handling and reconciliation at the end of shifts.2• Training and Development: Train new employees on store policies, procedures, and customer service standards, fostering a knowledgeable and efficient team.• Operational Oversight: Ensure compliance with company policies and procedures, including safety protocols and loss prevention measures.• Merchandising: Assist in the implementation of promotional displays and product placements to enhance sales and improve store appearance.• Sales Goals: Monitor sales performance and implement strategies to achieve daily and weekly sales targets.• Communication: Facilitate effective communication between management and staff, ensuring all team members are informed of store updates and promotions.• Problem-Solving: Address and resolve any operational issues that arise during shifts, making decisionsto maintain store efficiency.