Christopher O'Bannon Email & Phone Number

Breckenridge, CO, US

Breckenridge, Colorado, United States

During my time as head of compliance at Common, I managed the compliance team and provided guidance and thought partnership to real estate, underwriting, finance, legal, technology and operations teams regarding compliance, guaranteeing compliance for a 6500+ unit portfolio, including 500+ affordable units across 10+ markets and affordable programs and.

Remote

I was promoted to Director to align my title with my duties and performance. My most rewarding achievements as director include: proposing and receiving approval from local agencies in 2 markets to waive income analysis for affordable housing applicants using Housing Choice Vouchers, reducing application processing time by 2 weeks and administrative time.

I continued overseeing the compliance department as the company grew from 3000 units under management to 6500 over the course of a two year period. I collaborated with housing offices in Los Angeles, Seattle, Boston, and Chicago to bring six underperforming properties into compliance upon takeover by Common. In one instance, I was able to avert a $500,000.

New York, New York, United States

I acted as in-house affordable housing subject matter expert, overseeing housing compliance for 3000+ units, including 400+ rent and/or income restricted units across multiple major markets including New York City, Los Angeles, San Francisco, and Washington DC. Company insurance and vendor management were also under my purview. I utilized my expertise.

Greater New York City Area

I was courted away from Hudson Yards to support and help facilitate the re-centralization of the Related Rentals compliance team. I introduced several software-based property management solutions, automating workflows and creating transparent reporting.

Greater New York City Area

I eliminated barriers to employment and identified members of underserved communities for job opportunities at Hudson Yards by partnering with local non-profits and the New York City Housing Authority and Small Business Services.I also facilitated Customer Experience training, up-skilled corporate and campus staff, and collaborated with the operations and.

Greater New York City Area

I resolved system issues, developed learning content and refined the implementation process across a 60,000-unit portfolio, partnering with leadership, staff, and software vendors: Yardi Voyager & RealPage Onesite. I also collaborated on strategy and provided quality assurance for conversion of 25,000+ units from self-hosted to cloud version of Yardi.

Greater New York City Area

I authored and facilitated The Related Company’s first affordable housing soft skill training and regularly audited existing sites and new acquisitions with affordable housing components, specifically LIHTC, for NY Portfolios.

New York, New York

My primary responsibility was interviewing, analyzing and determining income eligibility for affordable housing applicants in two lease-ups with a total of 201 LIHTC units. Additionally, I developed an informal curriculum and was asked to train new staff on affordable housing applicant interviewing and file processing procedures. This led to my promotion.

Greater New York City Area

I served as the primary customer service liaison to tour and travel operatives, corporate partners and clients, SMERF groups, driving up tour and travel revenue 55% over 3 years and supervised cross-departmental coordination for Hard Rock's financially and physically largest cafe. I also trained incoming sales managers from across the company (180+ sites).

Greater New Orleans Area

I supported tour & travel partnerships and initiatives and acted as event manager for all private events. I was also the first employee from the New Orleans location to ever be selected as a Hard Rock Ambassador to work the annual Hard Rock Calling concert.

Greater New Orleans Area

I worked in the capacity of an operations supervisor for the restaurant and gift shop, acting as a customer escalation, server and operations manager trainer, and scheduler.

Greater New Orleans Area

I leveraged my soft skills and work ethic to successfully join and find success with Hard Rock Cafe, beginning with the role of server.