Christopher Ogunlana Email & Phone Number

Houston, Texas, United States

• Evaluated a complex backup environment of image (virtual machine), filesystem and tape library backups and developed a comprehensive Power BI dashboard which seamlessly consolidated data from more than 10 reducing data.
• The dashboard offered valuable insights into server information, backup data, metrics, and trending analysis, even accessible on mobile devices.
• Merged, matched, and transformed data tables, forming relationships enabling flexible filtering and sorting. Utilized this foundation to build interactive visuals and reports including dynamic representations achieving.
• The dashboard facilitated quality assurance enhancements by evaluating the backups of over 2000 servers and more than 40,000 backup jobs daily, decreasing quality assurance time by 30%.
• Engaged in shadowing and collaborative efforts with cross-functional teams to collect over 50 requirements, provide progress updates, and incorporate feedback to build a better product improving business efficiency.
• Effectively presented the dashboard, demonstrating its potential business and operational benefits to various teams within the IT department, managers, and the CIO.

Houston, Texas, United States

• Proficiently managed systems administration through Kaseya RMM and Autotask PSA supporting 250+ endpoints.
• Oversaw server administration, encompassing file and print services, DNS, TCP/IP, DHCP, and expertly implemented and managed Azure & Active Directory domain services (AD DS), user accounts, and group policies.
• Undertook on-site troubleshooting for over 20 clients, demonstrating a hands-on capability to problem-solving resolving 90% of issues on the first visit.
• Installed, configured, and maintained a range of networking components, including routers, switches, firewalls, and access points, enhancing network performance and contributing to a robust infrastructure.
• Executed comprehensive installation and preventative maintenance routines of workstations, printers, and peripherals.
• Employed remote access tools for analysis, diagnostics, audits, device deployments, and configuration modifications, maintaining efficient and timely resolutions.

Bachelor Of Arts - Ba, Computer Science

Associate Of Arts - Aa, Business

My time at Houston Community College allowed for me to have an incredibly enriching educational journey covering technology and business.