Christopher Okon Email & Phone Number

My attitude toward everything I do is an insightful approach to problem-solving in Customer support, data analytics, project management, and Medical coding, utilizing technology to help solve people's problems while working hard to improve myself.Virtual Assistant/Customer SupportContact Smiles LtdHandled customer support requests via CRMs, multiple phones, email, and chat platforms.Communicated effectively with customers and internal teams to convey resolution details.Maintained a positive and professional demeanor in all interactions, fostering trust and loyalty.Teaching/ResearchRecently, I participated as a team Communication liaison in a Rare Earth Element Profitability Research project for the Research and Business Development Center (RBDC) in Rexburg, USA. We researched and discovered satisfactory deliverables that answer our client's profitability business questions.Project ManagerAs a Project Manager certified by Google, I have developed from practical work experience the technical and people skills required to set SMART project goals, initiate projects, and plan and execute projects utilizing Agile project management tools, Asana, Monday.com, etc. I have also mentored project management students and interns through practical collaborations on team projects.Data AnalystI am a Data Analyst certified by Google and trained by Skep Foundation. Recently, I completed the Google Professional Data Analytics capstone project - a rigorous, hands-on project covering the entire data analysis process scope showcasing my experience in collecting, transforming, and organizing data for analysis to help make data-driven decisions using Structured Query Language (SQL), Spreadsheets, Tableau, and R markdown.Medical CoderI am a CCC (CPC) Certified Outpatient and Inpatient (DRG) Medical Coder with experience in Diagnostic Radiology, Cardiology, E/M, Pathology, Orthopedics, Internal Medicine, General Surgery, Dermatology, OB/GYN, etc. I have extensive practice with over 2000 real diagnostic and procedural medical scenarios that foster a strong understanding of outpatient and inpatient medical coding and billing. I have been coding over eight redacted medical scenarios daily since 2021 and have gained practical and up-to-date skills needed in the 21st-century world of medical coding. IEnsign College IT Degree StudentI have recently acquired the skills of customer support service engineer, python programming, and System information administration.I speak English, IbibioMy weakness is being too curious to learn and help solve problems.