Christopher Olea Email & Phone Number

• Reconciled chips and cash at shift changes, ensuring that it is equal to the monetary values of the chips.• Performed hands-on training with new dealers, effectively demonstrating team leadership skills.• Catered to a high volume of patrons while dealing with stressful situations and informing supervisors of suspicious play or behavior.• Managed over $300K in daily cash/chip transactions while generating client retention. • Increased casino memberships by executing flawless customer service and account management.• Educated customers on game rules and mathematical probabilities of various wagers.

• Used safe working practices and adhered to company policies and safety regulations.• Gathered and disposed of work site debris to remove safety hazards and boost site building productivity.• Measured and calculated site material installation needs ranging from dry wall, base boards, and framing.• Delivered building projects within cost and schedule timelines to ensure customer satisfaction.• Operated various large power machinery including drills, saws, mixers, and jackhammers.

• Verified fills and credits to games e.g. blackjack, craps, poker, pai gow, baccarat and other novelty games.• Provided excellent customer service consistent with organization values, standards and brand attributes.• Paid winnings or collected losing bets as established by rules and regulations of specific games.• Monitored game operations to ensure organization, tribal, state and federal rules are adhered to.• Opened and closed games verifying table bankroll with supervisor.