Christopher Oliver Email & Phone Number

Alberta/ British Columbia

Alberta/ British Columbia

• Created RFP’s for 2 1100-man camps• Created applicable policies and procedures for installation and running of camps• Drafted Aboriginal engagement practices and goals• Created food safe and HACCP principles• Worked with Safety to create safety practices for the camps• Educated new co-workers on the camps and what to expect• Created a dashboard to tracking internal guest satisfaction• Created camp budgets• Created strategy for remote workforce accommodations along pipeline route

Chetwynd, British Columbia, Canada

Alberta, Canada

• Created RFP’s for 2 1100-man camps• Created applicable policies and procedures for installation and running of camps• Drafted Aboriginal engagement practices and goals• Created food safe and HACCP principles• Worked with Safety to create safety practices for the camps• Educated new co-workers on the camps and what to expect• Created a dashboard to tracking internal guest satisfaction• Created camp budgets• Created strategy for remote workforce accommodations along pipeline route

" Ensure the catering company on site is meeting the requirements of the contract" Assist the catering company with implementing the necessary training and auditing programs to achieve success" Responsible for the implementation and commitment of health and safety standards " Liaison between Safety, Maintenance and Security on all camp related issues" Trouble shooter for all major camp related issues" Create and implement new policies and procedures to reduce risks and increase efficiencies" Provide coverage for Lodging and Logistics Lead

" Oversaw the hot takeover of an existing 1250-man lodge and a commercial laundry facility" Responsible for the creation of both companies, created the budgets, hired the main management team and assisted with the development of KPI's " Implemented all procedures and instilled the Redrock culture in a brand new 130-person work force " Hired and mentored the management team " Implemented and trained all kitchen staff in HACCP and created all internal tracking and training documents " Created a safety first culture in the both the lodge and the laundry facility " Managed productivity in both company's to achieve budget and ration numbers" Managed contract and expectations of prime clientSelect Achievements" Within 3 months, consistently achieved overall audit scores of 98.7% in housekeeping and 97% in kitchen" Achieved 3 months of KPI's" Productivity increased to 1.3 million pounds of laundry per month in the laundry facility " Successfully shut down the lodge and laundry operations with no safety incidents" Maintained a lower than industry average for turnover of staff

" Overall responsible for guest, client and staff experience" Responsible for maintaining a safe work environment and promoting a safety culture " Primary point of contact regarding all operational service matters" Oversaw a total of 49 camps and 4200 rooms during winter season" Created relationships with all clients and vendors" Created and managed operational budgets, food and labor costs" Coached and mentored direct departments: Warehouse, Logistics, Procurement, Corporate Executive Chef, Field Supervisors and Order Desk " Implemented SAP B 1 and Produmex in the Warehouse and Procurement departments" Participated in the creating, costing and writing of all bids" Managed all field safety issuesSelect Achievements" Created an executive dashboard " Created an Operation's manual for training new staff working in the field" Mentored 7 Field Supervisors" Successfully completed one season of catering the Alberta Fire Camps" Improved warehouse processes and financial year end reporting

" Planned strategic forecasts for all assets, including winter camps" Oversaw 9200 rooms with a yearly budget of $290 million dollars" Coached and mentored 4 Field Accommodation Coordinators, who are responsible for overseeing the day to day management of 30 camps" Coordinated and oversaw field accommodations, winter drilling program" Partnered with the Compliance team for water and waste water initiatives" Chair Coordinator for search of new reservation and check in software " Lead the implementation and roll out of INNfinity, the new reservation and front of the house software program " In collaboration with the Safety department, ensured all standards and procedures were maintained to ensure a healthy and safe work environment " Coordinated and presented the quarterly safety presentations to all staff" Worked with the business units to ensure guest satisfaction" Worked with third party contractors to uphold Cenovus standards and safety components" Worked with stakeholders to increase their understanding of Cenovus standards" Worked with Supply Chain management on the approval of all contractsSelect Achievements" Lowered TRIF rate" Created safety culture within the different catering companies" Through mentoring and coaching, promoted a Camp Manager into a Field Accommodations Coordinator" Implemented a Green Program for Cenovus paper products

Christina Lake And Pelican Lake, Alberta

" Oversaw a $120 million-dollar operating budget and 3000 permanent beds" Managed 1 Winter Camps Coordinator, 2 Site Supervisors and 12 Managers" Mentored 2 new Field Accommodation Coordinators" Provided coverage for Group Lead Camp Operations & Compliance Field Accommodations Leader" Lead the analysis of monthly budget reviews" Responsible for the implementation and commitment of health and safety standards to meet and exceedCenovus standards" Responsible for building and the analysis of financial and man day reports on a weekly and monthly basis" Assisted Group Lead, Camp Operations & Compliance Field Accommodations in mentoring new coordinators in their roles and responsibilities " Troubleshot for all major camp related issues" Created and implemented new policies and procedures to reduce risks and increase efficiencies " Assisted with the planning and implementation of the winter camp program. This included the addition of over 1500 new beds, bid analysis, contracting of these camps and consumables for the 2011-2012 seasonSelect Achievements" Created efficiency reports for senior management to help better forecast the utilization of rooms" Oversaw the construction, staffing and opening of an 800-man camp

Christina Lake, Alberta

Overseeing 6 managers and a team of 70 hourly staff membersOverseeing the management of 2200 rooms over 5 campsCompleting yearly budgets for the individual camps Monthly re-forecasts of occupancy levels for senior managementLiaison between Contractors and Cenovus EnergyLiaison between Corporate Safety Representative and the campsLiaison between sub contractors and the camps to help deal with any guest relation issues Responsible for the overall implementation and execution of the camp's Operational budgetsMentoring and coaching management teamScheduling of management team to ensure proper coverageLiaison for on site maintenance team

Conklin, Alberta

Manage 608 room executive and trade lodgeOversee management team of 6Yearly budgets and monthly re-forecasts for head office and shareholdersManaging group allotmentsMenu designs with Executive Chef, ensuring consistent food cost/budgeted man day expensesCompany and guest relations Responsible for overall yearly sales of $38 million Responsible for overall site safety and securityCreating joint union and management safety committeeOn site human resources for 56 hourly staff membersLiaison for on site maintenance team Mentoring and coaching management team to help improve skill sets and receive promotions within their individual departments

Assist Lodge Manager in all day to day operations of a 850 room lodgeMonthly room forecastsCreation and distribution of monthly projection reports Attend all lodge meetings including: safety, operational, staffing and departmental Accountable for addressing all guests issues Manage effective communications with staff, clients and guestsOn site human resources for approximately 85 staff members

Regina, Saskatchewan

Saskatoon, Saskatchewan

Saskatoon, Saskatchewan

Responsible for the overall operation of the restaurant and nightclubPrepared budgetsResponsible for marketing strategies including promotions and special eventsResponsible for all human resource issues including recruitment, hiring, terminating and training all staff and managersOrdering of all perishable and non perishable supplies Booking of all entertainment for both the restaurant and the bar

Saskatoon, Saskatchewan

Vancouver, British Columbia

Responsible for opening this new restaurant concept to the Vancouver area

Haccp Certified

Advanced Food Safe Instructor, Food Safety

Education record