Christopher Olmstead Email & Phone Number

• Managed all aspects of daily operations, including inventory management, merchandising, reporting, staff supervision, customer service, and visual display of products
• Managed twenty employees through tracking sales, conducting training, and organizing schedules; set individual goals and coached employees towards maximum performance
• Coordinated retail operations during general manager’s absence
• Analyzed sales, revenue, and profit & loss reports to determine and address specific needs
• Interacted with district and regional stores on a weekly basis to discuss overall improvement of stores
• Exceeded marginal profit, market basket, and protection plan sales goals

• Managed fifteen employees through tracking sales, ordering supplies, and organizing schedules
• Planned and oversaw department in-store sales, promotional events, and displays
• Performed periodic quality checks and resolved any issues

• Assisted customers with product selection and purchasing
• Continually increased sales through extensive workplace and product knowledge
• Successfully upsold products to increase company sales and customer retention
• Repaired computers and iPhones to the satisfaction of customers
• Operated registers for sales transactions and returns

• Provided beginner level tennis instruction for kids during summer camps
• Adjusted coaching techniques based on the strengths and weaknesses of each player
• Planned, organized, and conducted practice sessions, including drills, racket technique, and game rules

• Greeted guests, assigned tables suitable to their needs and appropriate server rotation
• Answered telephone calls for reservations, take-out orders, and other miscellaneous information
• Inspected dining and serving areas to ensure cleanliness and proper setup

Education record

Activities and Societies: Soccer and Tennis

High School

Activities and Societies: Soccer, Tennis and Chorus.

Psychology