Christopher Oltman Email & Phone Number

Brea, CA

• Process daily bank deposit by identifying, gathering, and storing all payment data.
• Provide Daily and Month-End Reporting.
• Process approved billing adjustments to clear Intercompany Accounts.
• Provide SOX audit documentation to the Finance Team and ensure compliance.
• Act as mentor to provide back-up training for Cash Applications.
• Assist Clients with Billing Inquiries and process credit card payments.

La Mirada, CA

• ACT Coordinator
• Review and process approved Expense Reports submitted via Expensify.
• Match, batch, and code payables into MAS 500.
• Analyze inventory levels, provide reporting, and recommend replenishment to GM.
• Provide Monthly Forecast Reports to General Manager and Manufacturing Partner.
• Create PO’s for inventory and non-inventory items and review Purchase Clearing.

Costa Mesa, CA

• Accounts Receivable Specialist
• Managed all past due (Over 30) Accounts and provided daily Excel reports.
• Utilized internal and external relationships to drive revenue retention.
• Audited and performed bank reconciliations.
• Answered billing calls, processed credit card payments, and enrolled clients in auto pay.
• Single-Point-of-Contact (SPOC) - lead resource planner for various projects.

Irvine, CA

• Account Services – Customer Service Coordinator
• Reported to the VP. Part of a team responsible for collections, billing, customer service, and credit.
• Required to develop new role of Client Liaison/Admin; tracked client billing questions and disputes in a “help desk.”
• Created daily, monthly, and quarterly reports to track and analyze individual metrics that were provided to management.
• Responsible for initial client contact as well as final client follow-up to ensure timely and complete resolution to billing issues.
• Interacted with supervisor, colleagues, and team members to create, implement, and communicate periodic changes to the help desk program.

Long Beach CA

• Accounting Specialist (A/P)
• Solely responsible for all Ohio DC payables as well as one of two corporate offices in Long Beach, CA.
• Processed 200 – 300 invoices per week; with double-digit allocations to various cost centers and projects on shipping bills.
• 3-Way Match used for Invoice Processing as well as proper GL coding and approvals.
• Prioritized processing according to terms and discount opportunities.
• Processed journal entries for physical inventory as part of month-end closing.

Irvine, CA

• Area Operations Center – Coordinator
• Held Assistant Lead role for one of the teams within our department. Responsibilities included but were not limited to: resolving escalations, assisting team mates, and coordinating work flow, and leading meetings.
• Ensured timely and accurate processing of equipment orders and service requests.
• Utilized proprietary software to ensure that all requests were processed timely and in accordance with specific contractual requirements and compliance guidelines.
• Utilized listening skills, call sequencing model, and other resources to effectively reduce average handling time (AHT) and customer satisfaction.
• Regularly recognized for providing superior call quality.