● Provide Scopes of Work to Installers daily. (Both English/Spanish)● Maintained all inventory for NJ Warehouse.● Ordered and tracked inventory on hand.● Anticipated future inventory needs before ordering weekly.● Conducted training of personnel on inventory control procedures and policy.● Tracking team, progress, and issues throughout each day.● Handled customer escalations daily.● Managed Call-Center for all inbound/outbound calls.● Prepares Scopes of Work for upcoming day.

● Responsible for East Coast Invoicing (NY, NYC, NJ, CT, DC, FL, MA).● Handle Product Transfers from NJ Warehouse to FL Warehouse.● Constant Contact with NJ, DC and FL Warehouse Managers and Sales Representatives.● Handle Product Transfers from NJ Warehouse to DC Warehouse.● Deposit all east coast checks from clients.● Select routes for Drivers in East Coast locations.● Big part of migration from QuickBooks to NECS (New software company is using).● Handle Product Transfers from NJ to CA Warehouse.● Customer Follow ups if needed.● ECOM started during pandemic - responsible for sending out EAST AND WEST coast orders.● Responsible for charging customer credit cards WEST AND EAST coast.

● Work Directly under owner● Work with Quick books● Create Invoices● Create Estimates ● Create Billing statements● Enter Bills / Revise● Set Driver Delivery Routes